Retail Sales Director

3 weeks ago


Menlo Park, California, United States Goodwill of San Francisco Bay Full time
Job Title: Retail Sales Director - San Francisco Bay Area

Overview:

Goodwill of San Francisco Bay is seeking an experienced Retail Sales Director to lead our retail stores and drive business growth. As a key member of our leadership team, you will be responsible for overseeing daily operations, managing teams, and achieving sales goals.

Responsibilities:

* Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly sales goals for our retail stores
* Make strategic decisions on matters relating to day-to-day retail operations, including inventory management and customer service
* Conduct new goods inventory and ensure proper reporting
* Reconcile and balance all daily paperwork
* Ensure team members deliver excellent customer service to donors and customers
* Work with upper management to resolve customer issues and de-escalate conflicts
* Maintain a clean and organized store environment, including managing and meeting team member and customer needs
* Transfer to different stores as needed to drive business growth

Key Competencies:

* Leading Your People: Effectively engage and inspire team members to become proud members of Goodwill
* Leading Performance: Deliver high-performance results through effective decision-making, planning, and execution
* Leading the Business: Possess the knowledge and expertise to lead operations, deliver results, control budget, and drive business growth

Requirements:

* High school diploma or equivalent work experience
* 1 year of work experience in retail management, preferred
* 1 year of customer service experience required
* Proficient in Microsoft Office Suite
* Ability to pass a background check and drug screen, as applicable
* Ability to speak and read English proficiently

Physical Requirements:

* Must be able to frequently lift/carry/push/pull at minimum 20 lbs.
* Must be able to occasionally lift/carry/push/pull up to 50 lbs.
* Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend

What We Offer:

* $19.25 hourly
* Medical, dental, and vision insurance
* Retirement fund
* Professional development training
* Commuter benefits
* Flexible healthcare spending account
* Mental health and wellbeing employee assistance program

Salary Estimate:

* Based on the job requirements and industry standards, we estimate the salary for this role to be around $19.25 per hour.

Job Details:

* Exemption status: non-exempt
* Position type: full-time
* Travel requirements: may travel to different sites as needed
* Job shift: varies

Goodwill of San Francisco Bay is an equal opportunity employer and welcomes applications from diverse candidates.

Estimated Salary: $19.25 per hour

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