Senior Customer Support Specialist

2 weeks ago


Hampden, Massachusetts, United States Circle K Stores, Inc. Full time
Position Overview

As a Lead Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and enhancing the overall experience for our clients. Your expertise in customer service will be essential in guiding and supporting your team.

Key Responsibilities
  • Provide leadership and direction to the customer service team.
  • Oversee daily operations and ensure that customer inquiries are handled efficiently.
  • Implement best practices to improve service quality and customer satisfaction.
  • Train and mentor team members to develop their skills and enhance performance.
Qualifications

The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to work collaboratively in a fast-paced environment. Experience in a retail or service-oriented industry is preferred.



  • Hampden, Massachusetts, United States Circle K Stores, Inc. Full time

    Position OverviewAs a Lead Customer Service Representative, you will play a crucial role in ensuring exceptional service delivery to our valued customers. Your expertise will guide the customer service team in providing top-notch support and resolving inquiries efficiently.Key ResponsibilitiesOversee daily operations of the customer service department.Train...


  • Hampden, Massachusetts, United States Circle K Stores, Inc. Full time

    Position OverviewAs a Lead Customer Service Representative, you will play a pivotal role in ensuring exceptional service delivery to our valued customers. Your expertise will help shape the customer experience at Circle K Stores, Inc.Key ResponsibilitiesOversee daily operations of the customer service team, ensuring high standards of service.Train and mentor...


  • Hampden, Massachusetts, United States Galvan Industries , Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Galvan Industries, Inc. as a key member of our customer-facing department.Key ResponsibilitiesCustomer Inquiry Handling: Respond to customer inquiries in a timely and professional manner, providing accurate and helpful information to resolve issues and meet...


  • Hampden, Massachusetts, United States Dan Nied - State Farm Agent Full time

    Position Overview: Dan Nied - State Farm Agent is seeking a dedicated professional to foster customer connections and advocate for insurance solutions.Key Responsibilities: - Cultivating strong customer relationships - Delivering exceptional customer service - Informing clients about various insurance options - Supporting marketing initiativesQualifications:...


  • Hampden, Massachusetts, United States Monson Savings Bank Full time

    Become a part of our vibrant and dedicated team! We are a thriving community financial institution committed to serving our clients, employees, and neighborhoods.Monson Savings Bank is in search of a full-time Client Relations Specialist for our Hampden Branch.This role involves a flexible schedule, including availability on Saturdays until approximately...


  • Hampden, Massachusetts, United States GreatHorse Full time

    GreatHorse At GreatHorse, we embrace the sport of golf while fostering a welcoming atmosphere free from the typical pretentiousness found in many clubs. Our private club in Hampden, Massachusetts, is designed for families to enjoy a luxurious mountain retreat. GreatHorse is truly unique. About Our Legacy The Antonacci family, renowned for breeding some of...


  • Hampden, Massachusetts, United States Megladon NC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Team Member at Megladon NC. As a key member of our support team, you will be responsible for delivering exceptional customer service, resolving customer inquiries, and providing product information to existing and potential customers.Key...


  • Hampden, Massachusetts, United States Performance Point Full time

    Job OverviewSalary: $40,000 - $55,000 / yearPerformance Point, recognized as a Great Place to Work, is a comprehensive building inspection contractor specializing in new residential construction. We assist our clients in designing and constructing homes that enhance functionality, offering a full suite of services to bring their visions to life. Our...


  • Hampden, Massachusetts, United States Galvan Industries , Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Galvan Industries, Inc. as a key member of our customer-facing department.Key ResponsibilitiesCustomer Inquiry Handling: Respond to customer inquiries in a timely and professional manner, providing accurate and helpful information to resolve issues and meet...


  • Hampden, Massachusetts, United States PlanetHealthcare Full time

    Job SummaryPlanet Healthcare is seeking a highly skilled Fetal Echocardiography Specialist to join our team on a travel assignment in the United States.Job ResponsibilitiesPerform fetal echocardiography procedures to diagnose and monitor fetal heart conditionsCollaborate with healthcare teams to develop and implement individualized care plans for...


  • Hampden, Massachusetts, United States Mosaic Pediatric Therapy Full time

    About Mosaic Pediatric TherapyWe are a leading provider of Applied Behavior Analysis (ABA) therapy services for children with Autism Spectrum Disorder (ASD). Our mission is to deliver high-quality, compassionate care that enriches the lives of our clients and inspires the next generation of clinical leaders.Job SummaryWe are seeking a highly skilled and...


  • Hampden, Massachusetts, United States Mosaic Pediatric Therapy Full time

    About Mosaic Pediatric TherapyMosaic Pediatric Therapy is a leading provider of Applied Behavior Analysis (ABA) therapy services for children with Autism Spectrum Disorder (ASD). Our mission is to enrich the lives of children with autism and inspire the clinical leaders of tomorrow.Why Choose Mosaic?Competitive Compensation: $80,000-$90,000 per yearSmall...


  • Hampden, Massachusetts, United States SAS Retail Services Full time

    Overview: Are you interested in a role within the vibrant sector of retail merchandising? We are currently on the lookout for dedicated Retail Reset Merchandisers to enhance the shopping experience across various locations. In this position, you will be instrumental in optimizing product presentation and ensuring that store displays are visually appealing...


  • Hampden, Massachusetts, United States SAS Retail Services Full time

    Position Overview:Are you interested in a role within the vibrant sector of retail merchandising? We are currently on the lookout for Retail Reset Merchandisers to enhance the shopping experience across various grocery brands. In this position, you will be pivotal in optimizing product presentation and ensuring that shelves are well-organized and visually...

  • Lead Teacher

    5 days ago


    Hampden, Massachusetts, United States The Learning Experience Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead Teacher to join our Infant Education team at The Learning Experience. As a Lead Teacher, you will be responsible for creating a safe, nurturing, and engaging learning environment for our youngest learners.Key ResponsibilitiesClassroom Leadership: Lead, coach, and mentor less experienced teachers...


  • Hampden, Massachusetts, United States The Learning Experience Full time

    Overview: At The Learning Experience, our Lead Teachers serve as champions of joy, crafting daily opportunities that embody our mission to positively impact the lives of children, their families, and the broader community. Our dedicated educators adopt a growth mindset to nurture young intellects and cultivate a passion for learning.Key Responsibilities:...


  • Hampden, Massachusetts, United States Mavis Tire Supply Full time

    Job SummaryWe are seeking a highly skilled and motivated Automotive Tire Technician to join our team at Mavis Tire Supply. As a key member of our team, you will be responsible for installing new tires and wheels, performing tire services, and providing exceptional customer service.Key ResponsibilitiesInstall new tires and wheels on vehiclesPerform tire...


  • Hampden, Massachusetts, United States Dan Nied - State Farm Agent Full time

    Office Manager Role Overview Thank you for considering the Office Manager role. This position is essential in driving sales, facilitating team development, and enhancing customer relations at the agency. **Key Qualifications:** Candidates should be fully licensed in NC Property/Casualty and Life/Health, possess 3-5 years of experience in the insurance...


  • Hampden, Massachusetts, United States Dan Nied - State Farm Agent Full time

    Office Manager Role Overview We appreciate your interest in the Office Manager role. This position is vital for ensuring smooth operations within the agency. The Office Manager is instrumental in driving sales, facilitating team development, and enhancing customer satisfaction. Key Qualifications: Candidates should hold full licensure in NC Property/Casualty...


  • Hampden, Massachusetts, United States Dan Nied - State Farm Agent Full time

    Office Manager Role Overview Thank you for considering the Office Manager role at Dan Nied - State Farm Agent. This position is essential for driving sales, facilitating team development, and enhancing customer satisfaction. **Key Qualifications:** Candidates should possess the following: Full licensure in NC Property/Casualty and Life/Health3-5 years of...