Customer Service Representative

24 hours ago


Baltimore, Maryland, United States Giant Food Full time
About Giant Food

Giant Food is a leading grocery store chain with a rich history dating back over 80 years. With over 160 stores across the Mid-Atlantic region, we are committed to providing our customers with the best shopping experience possible.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Bagger/Parcel Pick-up Staffer. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks as needed.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment by restocking shelves, sweeping and mopping floors, and performing other tasks as needed.
  • Assist with bagging groceries, pricing items, and loading/unloading merchandise.
  • Participate in inventory management, including counting and reconciling inventory, and reporting any discrepancies to management.
  • Work collaboratively with other team members to achieve store goals and objectives.
Why Work at Giant Food?

At Giant Food, we value our employees and offer a range of benefits and opportunities for growth and development. Some of the reasons why you'll love working with us include:

  • Competitive pay and benefits package
  • Opportunities for advancement and professional growth
  • A supportive and inclusive work environment
  • Discounts on store merchandise and services
  • Recognition and rewards for outstanding performance
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and operating a cash register
  • Ability to lift up to 50 pounds and stand for long periods of time


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