Bilingual Retail Customer Service Representative
5 days ago
We are seeking a highly skilled and customer-focused Bilingual Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, answering questions and resolving concerns in a timely and professional manner.
- Build trust relationships with customers, understanding their needs and presenting relevant products and services.
- Process sales transactions accurately and efficiently, meeting sales goals and targets.
- Stay up-to-date with product features, promotions, and visual standards, ensuring a high-quality shopping experience.
- Collaborate with colleagues to achieve sales goals, share best practices, and drive business growth.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- At least one year of experience in a customer-facing role, preferably in retail or sales.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues.
- Ability to read, write, comprehend, and communicate in English and Spanish.
- Physical ability to lift up to 50 pounds, stand for long periods, and move around the store.
As a Bilingual Retail Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where everyone feels valued and empowered to succeed.
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