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Customer Service Representative
2 months ago
Responsibilities:
* Greet and assist customers with a smile and focused attention
* Inform customers about promotions, sales, and memberships according to training standards
* Guide customers through the entrance of the car wash
* Promote a safety-conscious culture and safe working environment
* Ensure customer satisfaction and loyalty
* Participate in facility, equipment, and property cleaning
* Go above and beyond to help customers, colleagues, and live by the Core Values
Requirements:
* Integrity and passion for customer service
* Excellent problem-solving and conflict resolution skills
* Availability to work flexible schedules, including evenings and weekends
* Ability to work outdoors in varying temperatures and weather conditions
* Ability to stand for long periods of time during your shift
* Safely lift up to 50 lbs. and perform bending and stretching as required
* Willingness to contribute to a safe work environment
* Previous retail sales experience a plus
Benefits:
* $16.00 per hour plus commissions
* Medical Insurance
* Dental & Vision Insurance
* Short-term & Long-term Disability
* EAP Services
* 401(k) Plan
* Tuition Reimbursement
* Paid Time Off
* Free Weekly Car Wash
At Metro Express Car Wash, our core values of Passion for Service, Ownership, and Grit are at the heart of everything we do. We are committed to providing exceptional customer experiences and creating a safe and welcoming environment for our customers and employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
