Membership Engagement Specialist

2 weeks ago


Bellevue, Washington, United States YMCA of Greater Seattle Washington Full time
About the Role

This is an on-site position at the YMCA of Greater Seattle Washington. We have an exciting opportunity for a Member Engagement Representative to provide exceptional customer service to our members, developing strong and supportive relationships that foster a sense of community and belonging.

Key Responsibilities
  • Provide customer service to members, responding to their needs and concerns in a timely and professional manner.
  • Develop and maintain strong relationships with members, understanding their goals and aspirations and providing support and guidance to help them achieve their objectives.
  • Work collaboratively with other staff members to ensure a seamless and welcoming experience for members.
  • Stay up-to-date on YMCA programs and services, making recommendations to members and providing information on how to get involved.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong problem-solving and conflict resolution skills.
  • Ability to maintain confidentiality and handle sensitive information.


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