Patient Access Coordinator
4 weeks ago
Job Title: Patient Access Representative
Job Summary:
This role is responsible for providing exceptional patient experience by facilitating the registration process in a timely, professional, and courteous manner. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Interview patients to obtain demographic and financial information
- Obtain copies of insurance cards and update patient information in the medical record
- Perform point of service data collection, including identifying and collecting patient co-payments
- Maintain all assigned work queues according to supervisor's instructions
- Interact positively and in a caring manner with patients, co-workers, and others
- Answer incoming phone calls, schedule appointments, and refer to clinical team as needed
- Sanitize registration equipment between each use and restock basic supplies
Preferred Qualifications:
- Previous Patient Access Representative or Patient Scheduler experience
- Completion of Healthcare Business Insight's Patient Access 2nd Level Certification Program within six months of hire date
Essential Qualifications:
- High school diploma or equivalent required
- Ability to work in a team environment
- Excellent communication and interpersonal skills
Work Environment:
This role is based in a healthcare setting and requires the ability to work in a fast-paced environment with frequent interruptions.
Compensation and Benefits:
Competitive hourly rate and comprehensive benefits package available.
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