Patient Access Coordinator
4 weeks ago
As a Patient Access Representative at Essentia Health, you will play a vital role in ensuring a smooth and efficient patient registration process. Your primary responsibility will be to greet patients, obtain demographic and financial information, and facilitate the registration process in a timely and professional manner.
Key Responsibilities:
Interview patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision
Obtain copies of insurance cards and other forms of identification, and update patient information in the medical record as necessary
Perform point of service data collection, including identifying and collecting patient co-payments and down payments, reconcile the cash drawer, and report daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue
Maintain all assigned work queues according to supervisor's instructions and guidance
Interact positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
Answer incoming phone calls, schedule appointments, and refer to clinical team as needed
Sanitize registration equipment between each use and restock basic supplies
Preferred Qualifications:
Previous Patient Access Representative or Patient Scheduler experience
Completion of Healthcare Business Insight's Patient Access 2nd Level Certification Program within six months of hire date
Job Location:
Building B - St Marys Medical Center
Shift Rotation:
Day/Eve/Night Rotation (United States of America)
Compensation Range:
$16.46 - $24.29 / hour
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