Client Engagement Lead

5 days ago


Brown Deer, Wisconsin, United States Disability Solutions Full time

Job Title: Senior Relationship Manager - FIS

Job Summary:

This Senior Relationship Manager position plays a critical role in driving business growth and enhancing customer relationships within FIS's disability solutions division. The successful candidate will lead strategic initiatives to deepen client engagement, identify new revenue streams, and foster collaborative partnerships with key stakeholders. This leadership role demands a unique blend of business acumen, interpersonal expertise, and creative problem-solving skills.

Key Responsibilities:

  • Lead Strategic Initiatives:

Develop and execute comprehensive plans to strengthen client relationships, expand market share, and optimize business performance.

  • Maintain Strong Client Relationships:

Build and nurture trust-based relationships with senior-level clients, providing value-added services and tailored solutions that meet their evolving needs.

  • Collaborate with Cross-Functional Teams:

Partner closely with sales, marketing, product, and operations teams to leverage collective expertise and achieve shared goals.

  • Drive Revenue Growth:

Analyze market trends, identify new business opportunities, and propose targeted solutions to propel revenue expansion and profitability.

Requirements:

  • 7+ years of experience in business development, account management, or a related field
  • Proven track record of driving business growth, expanding market share, and fostering long-term client relationships
  • Exceptional leadership, communication, and interpersonal skills
  • Ability to navigate complex business environments, prioritize tasks, and manage multiple projects simultaneously
  • Strong analytical and problem-solving skills, with proficiency in data analysis and presentation tools


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