Fitness Experience Coordinator
3 weeks ago
Member Experience Associate Role
The Member Experience Associate is a vital role at Retro Fitness, responsible for creating a welcoming and exceptional experience for our members. This position requires a positive and upbeat personality, excellent communication skills, and the ability to multitask.
Key Responsibilities:
- Greet and check in members, ensuring a smooth and efficient experience.
- Resolve customer issues in a professional and effective manner.
- Contribute to membership sales and retention efforts.
- Follow up with prospects to ensure a seamless onboarding process.
- Sell in-store merchandise, such as Retro Smoothies and pro shop items.
- Ensure a safe and clean health club environment for members and staff.
- Perform opening and closing duties, including adhering to company policies and procedures.
Requirements:
- A deep passion for helping others and creating a positive experience.
- A positive and upbeat personality, with excellent communication skills.
- The ability to multitask and work in a fast-paced environment.
- Punctuality, responsibility, and attention to detail are essential.
- CPR/AED training is preferred, and prior experience in retail or hospitality is helpful.
Compensation: $16.00 per hour
Retro Fitness offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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