Fitness Experience Coordinator

3 weeks ago


Ronkonkoma, New York, United States Retro Fitness Full time

Member Experience Associate Role

The Member Experience Associate is a vital role at Retro Fitness, responsible for creating a welcoming and exceptional experience for our members. This position requires a positive and upbeat personality, excellent communication skills, and the ability to multitask.

Key Responsibilities:

  • Greet and check in members, ensuring a smooth and efficient experience.
  • Resolve customer issues in a professional and effective manner.
  • Contribute to membership sales and retention efforts.
  • Follow up with prospects to ensure a seamless onboarding process.
  • Sell in-store merchandise, such as Retro Smoothies and pro shop items.
  • Ensure a safe and clean health club environment for members and staff.
  • Perform opening and closing duties, including adhering to company policies and procedures.

Requirements:

  • A deep passion for helping others and creating a positive experience.
  • A positive and upbeat personality, with excellent communication skills.
  • The ability to multitask and work in a fast-paced environment.
  • Punctuality, responsibility, and attention to detail are essential.
  • CPR/AED training is preferred, and prior experience in retail or hospitality is helpful.

Compensation: $16.00 per hour

Retro Fitness offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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