Account Manager

5 days ago


Fort Atkinson, Iowa, United States Cagwin & Dorward A Corp Full time
Account Manager

Cagwin & Dorward A Corp is seeking a highly motivated and customer-focused Account Manager to join our team. As a key member of our sales and service team, you will be responsible for ensuring complete customer delight and satisfaction in your assigned geographic location.

Key Responsibilities:
  • Communicate with customers on-site to discuss priorities and inform them of scheduled maintenance tasks, progress reports, and courtesy calls.
  • Work well in a team environment and be helpful and courteous to customers.
  • Attend Homeowner's Association Meetings as necessary.
  • Schedule job site walk-through inspections with customers as required.
  • Ensure crew members properly care for and use power equipment in accordance with OSHA safety regulations.
  • Perform regular employee performance appraisals for assigned direct reports.
  • Approve and ensure accurate submission of hours sheets, job billing sheets, and other field reports.
Requirements:
  • High sense of urgency and proactivity.
  • Customer-focus and professionalism.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Ability to maintain confidentiality and handle proprietary information.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application.



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