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Operations Manager
2 months ago
Lifeway Mobility Holdings LLC is seeking an experienced Operations Manager to lead our team in Union City, CA. As a key member of our organization, you will be responsible for supervising local/regional Field Technicians and Customer Service Representatives, fostering a continuous improvement culture, and ensuring compliance with applicable laws and regulations.
Key Responsibilities:- Supervise and manage a team of Field Technicians and Customer Service Representatives
- Foster a culture of continuous improvement and excellence
- Ensure compliance with laws, regulations, and company policies
- Manage inventory, ordering, and tracking of equipment and materials
- Coordinate with Install and Service Coordinator to ensure timely estimates and service calls
- Manage vendor relationships and ensure accurate pricing and inventory
- Track and manage Accounts Receivable and ensure timely payment
- Team leadership and customer service experience
- Strong interpersonal and communication skills
- Excellent leadership and decision-making skills
- Proficiency in Microsoft Office and ability to drive a forklift
- Ability to work in a fast-paced environment and prioritize tasks effectively
- A comprehensive benefits package, including medical, dental, vision, and 401k
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- The opportunity to make a difference in the lives of our customers