Full Time Branch Ambassador

4 days ago


Rockville, Maryland, United States Capital One Full time
About the Role

We are seeking a highly motivated and customer-focused Branch Ambassador to join our team at Capital One. As a Branch Ambassador, you will play a vital role in delivering an exceptional customer experience and providing expert guidance on our products and services.

Key Responsibilities
  • Provide personalized service to customers, addressing their financial needs and concerns.
  • Utilize your knowledge of our products and services to recommend solutions that meet customers' goals and objectives.
  • Work collaboratively with colleagues to ensure seamless customer interactions and efficient branch operations.
  • Stay up-to-date on industry trends and regulatory requirements to ensure compliance and provide expert advice to customers.
  • Participate in ongoing training and development to enhance your skills and knowledge.
Requirements
  • High School Diploma or equivalent required; Associate's degree or higher preferred.
  • At least 1 year of retail, sales, or customer service experience; 6 months of cash handling experience required.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

Capital One offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and employee stock purchase program. We also offer opportunities for professional growth and development, as well as a collaborative and inclusive work environment.

Capital One is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.



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