Customer Service Representative

5 days ago


Framingham, Massachusetts, United States Professional Staffing Group Full time
Customer Service Representative Opportunity

A leading nonprofit organization in Framingham, MA is seeking a skilled customer service representative to join their team. As a customer service representative, you will be responsible for collecting and entering pertinent information from callers into the system, identifying and evaluating their needs, and providing accurate referrals to local agencies and programs.

Key Responsibilities:
  • Provide exceptional customer service to callers
  • Collect and enter information into the system
  • Identify and evaluate caller needs
  • Provide referrals to local agencies and programs

Requirements:
  • Customer service experience
  • Fluency in Spanish required
  • Knowledge of Microsoft Office
  • Access to a daily vehicle

About Us:

As a leading staffing firm, we help 2,500 people find jobs every year. We are committed to providing equal opportunities for employment and consider qualified applicants regardless of race, gender, gender identity, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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