Current jobs related to Customer Service Representative - Framingham, Massachusetts - TalentBurst

  • Customer Service Representative

    4 weeks ago

    Framingham, Massachusetts, United States TalentBurst Full time

    Customer Service RepresentativeAt TalentBurst, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and social media.Key Responsibilities:Respond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    4 weeks ago

    Framingham, Massachusetts, United States Randstad Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Responsibilities* Respond...

  • Customer Service Representative

    4 weeks ago

    Framingham, Massachusetts, United States LanceSoft Full time

    Job Title: Customer Service RepresentativeJob Summary:As a Customer Service Representative at LanceSoft, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, chat, and social media. You will be the face of our company, ensuring that our customers receive timely and...

  • Customer Service Representative

    4 weeks ago

    Framingham, Massachusetts, United States Professional Staffing Group Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at Professional Staffing Group. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer...

  • Retail Stocking and Customer Service Representative

    8 hours ago

    Framingham, Massachusetts, United States Michael's Inc Full time

    Job SummaryWe are seeking a Retail Stocking and Customer Service Representative to join our team at Michaels, Inc. in Framingham, MA.About the RoleThis is an exciting opportunity to work in a fast-paced retail environment, where you will be responsible for delivering excellent customer service, stocking shelves, and maintaining store recovery standards.Key...

  • Customer Service Representative

    4 weeks ago

    Framingham, Massachusetts, United States Best Buy Full time

    Key Responsibilities:As a Sales Associate at Best Buy, you will be responsible for greeting and engaging with customers in a warm and friendly manner. You will use your acquired skills and knowledge to recommend products and services that meet customers' current and future needs. Additionally, you will assist customers with their sales orders, returns, and...

  • Customer Service Representative

    4 weeks ago

    Framingham, Massachusetts, United States Chef Louie's Full time

    Chef Louie's Corporate Foodservice is seeking a highly skilled and customer-focused Cashier to join our team at a corporate account. As a Cashier, you will be responsible for managing all transactions with our customers efficiently and accurately, while also providing exceptional customer service and support.Key Responsibilities:Greet customers warmly...

  • Customer Service Representative

    4 weeks ago

    Framingham, Massachusetts, United States The Fountain Group Full time

    The Fountain Group is seeking a skilled Social Media Moderator to join our team. This remote position offers a unique opportunity to work with a prominent client and contribute to their online presence.$22.00/HR to start W23-month contract - (potential to extend / convert based on performance & budget). (100% remote working 10AM-6PM EST)As a Social Media...

  • Customer Service Representative

    4 weeks ago

    Framingham, Massachusetts, United States Monro, Inc. Full time

    Key Responsibilities:• Provide exceptional customer service to guests, ensuring a positive experience at Monro, Inc.• Develop a strong understanding of the products and services offered to guests, enabling effective communication and recommendations.• Possess excellent verbal and written communication skills, facilitating clear and professional...

  • Customer Sales Representative

    4 weeks ago

    Framingham, Massachusetts, United States SiteOne Landscape Supply, Inc. Full time

    About the Role:SiteOne Landscape Supply, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in the green industry.Key Responsibilities:Assist customers with their...

  • Pharmacy Customer Service Representative

    1 month ago

    Framingham, Massachusetts, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for providing exceptional customer service, assisting with pharmacy operations, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Customer Service Specialist

    4 weeks ago

    Framingham, Massachusetts, United States Uniqlo Co., Ltd. Full time

    Job SummaryThe Seasonal Sales Associate is a customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in-depth product information about the goods they are interested in, and closing the sale.Key ResponsibilitiesMaintain brand and...

  • Patient Access Representative II

    4 weeks ago

    Framingham, Massachusetts, United States Conifer Health Solutions Full time

    Job SummaryConifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a Patient Access Representative II, you will play a critical role in supporting departmental efficiencies and providing exceptional customer service to our patients.Key Responsibilities:Perform scheduling, registration, patient pre-admission...

  • Patient Access Representative II

    4 weeks ago

    Framingham, Massachusetts, United States Conifer Health Solutions Full time

    Job SummaryWe are seeking a skilled Patient Access Representative II to join our team at Conifer Health Solutions. This role is responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. The ideal candidate will have excellent customer service skills and be able to work in a fast-paced...

  • Customer Service Delivery Advocate

    4 weeks ago

    Framingham, Massachusetts, United States Carvana Full time

    We're looking for talented individuals to join our team as Customer Service Delivery Advocates at Carvana. As a key member of our Market Operations team, you'll play a vital role in delivering exceptional customer experiences in your market.Key Responsibilities:Deliver vehicles straight to customers' doors with our custom car haulers.Load and unload vehicles...

  • Senior Insurance Representative

    4 weeks ago

    Framingham, Massachusetts, United States American Senior Benefits Full time

    About Us:At American Senior Benefits, we're a hybrid sales organization dedicated to providing the best opportunity in insurance sales. With over 220 top carriers represented, we offer a unique chance to excel in your career. Our focus is on delivering exceptional customer service and helping people achieve their financial goals.Who We...

  • Route Service Delivery Driver

    1 month ago

    Framingham, Massachusetts, United States BlueTriton Brands Full time

    BlueTriton Brands is a leading provider of spring and purified water products, offering a portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water and other quality products and services.We are seeking a skilled Route Service Delivery Driver to provide premium customer service to residential, commercial, and retail...

  • Route Service Delivery Driver

    4 weeks ago

    Framingham, Massachusetts, United States BlueTriton Full time

    BlueTriton is a leading provider of spring and purified water products, serving residential, commercial, and retail customers across North America.We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and services.As a Route Service Delivery...

  • Route Service Delivery Driver

    4 weeks ago

    Framingham, Massachusetts, United States BlueTriton Full time

    Job Description:The Route Service Delivery Driver is a key role at BlueTriton, responsible for providing exceptional customer service to residential, commercial, and retail customers. This includes accelerating growth through upselling, managing account information, and working safely.This role requires the ability to safely operate a Commercial Motor...

  • Route Service Delivery Driver

    4 weeks ago

    Framingham, Massachusetts, United States BlueTriton Brands Full time

    At BlueTriton Brands, we are committed to providing our customers with the best possible service. As a Route Service Delivery Driver, you will play a critical role in ensuring that our customers receive their products in a timely and efficient manner.Key Responsibilities:Provide premium customer service to residential, commercial, and retail...

Customer Service Representative

1 month ago

Framingham, Massachusetts, United States TalentBurst Full time
Job Summary:

As a Customer Service Representative at TalentBurst, you will be responsible for answering toll-free customer service calls, responding to customer inquiries, and resolving standard customer complaints. You will also be responsible for documenting customer information in our tracking system and ensuring effective communication at all levels.

Duties and Responsibilities:

Respond accurately and promptly to all forms of customer communication, including phone calls, letters, and internet emails.

Resolve difficult and sensitive customer issues in an objective and timely manner, using problem-solving and negotiation skills.

Communicate with District Managers, Store Managers, and Home Office personnel to resolve customer problems and answer questions.

Document customer and store information in our customer tracking system, coding correctly and providing continuous updates until the issue is resolved and ready to close.

Promote a positive Company image in support of Customer Service objectives and mission statement.

Make sound judgment calls that align with the brand, escalation, and customer service policies for social media customer-related issues by following social media moderation guidelines.

Multitask in a fast-paced environment and moderate a high volume of inbound/outbound content to provide good customer service follow-up and follow-through.

Special projects/duties as assigned.

Skills Required:

Proven Conflict Management Skills

Strong Analytical and Problem-Solving Skills

Good Listening Skills

Organizational Skills

Prioritizing skills and effective time management

Flexibility

Ability to multi-task

Excellent Verbal and Written Communication Skills

PC knowledge, including email knowledge; Word and Excel preferred

Typing Skills

Social Media Moderation Experience Preferred

Ability to Separate Emotion and respond objectively

Works well in a team environment

A minimum requirement for WIFI speed-high speed connection

Need quiet workspace, free of background noise, and good for video meetings/chats