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Field Operations Supervisor

1 month ago

Boston, Massachusetts, United States National Grid USA Full time
Job Title: Field Operations Supervisor

National Grid USA is seeking a highly skilled Field Operations Supervisor to join our team. As a key member of our Gas Field Operations team, you will play a critical role in ensuring the reliability, safety, and efficiency of our gas operations.

Key Responsibilities:
  • Supervise a union workforce through coaching, counseling, and team building to ensure tasks are carried out in an efficient manner.
  • Ensure supervised team complies with safety standards, policies, and processes to ensure a safe working environment and minimize risk for all staff.
  • Build good working relationships with internal and external customers and manage the day-to-day relationship with them to understand their requirements and deliver appropriate solutions within National Grid policies and processes.
  • Monitor performance of allocated staff including issues relating to sickness, discipline, and poor standards of work to ensure work is performed efficiently and effectively.
Requirements:
  • Bachelor's degree preferred along with related operations work experience to include the supervision of others, SME or Project Lead experience.
  • 4-8 years of construction experience highly preferred (C&M Supervisor), otherwise, 2+ years of experience in a supervisory role required with experience managing union employees being highly preferred.
  • Prior leadership experience with a focus on Construction, Field Operations, or Customer Field Services preferred.
  • Technical knowledge of distribution system, engineering, construction, and/or maintenance practices preferred.
  • Effective communication skills including the ability to make persuasive presentations to small audiences.
  • Ability to build relationships across all levels of the organization.
  • Excellent verbal and written communications skills.
  • Comfortable using MS Office (e.g., Office, Teams, Excel, Word, PowerPoint, etc.).
Additional Requirements:
  • Valid Driver's License Required with a safe driving history that meets National Grid's Safe Driver policy.
  • Participate in on-call or after-hour supervisory duties.

National Grid USA is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid USA is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities, and protected veterans to join the National Grid USA team.