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Strategic Partnership Manager

2 months ago

Charlotte, North Carolina, United States Paymentus Full time
Job Summary

We are seeking a highly skilled Strategic Partnership Manager to join our team at Paymentus. As a key member of our sales organization, you will be responsible for nurturing relationships with sales partners, leveraging data and industry knowledge to optimize ongoing relationships, and driving mutually beneficial value propositions.

Key Responsibilities
  1. Cultivate Meaningful Relationships: Develop and maintain strong relationships with sales partners, understanding their individual goals and helping to find mutually beneficial solutions.
  2. Strategic Utilization of Technology: Strategically utilize technology to help partners leverage content marketing initiatives, interpret KPIs to measure success, and improve tactics.
  3. Emerging Technologies: Actively assess emerging technologies and leverage them for our own program's success.
  4. Collaboration and Communication: Collaborate with Direct Sales, Marketing, and Legal teams, internally advocating for partners' training and content needs to improve performance and program retention.
  5. Compliance and Governance: Ensure partner conduct is consistent with Paymentus brand, values, and compliance guidelines.
  6. Industry Trends and Best Practices: Stay abreast of industry trends and new practices to enhance program processes and maintain overall competitiveness within the marketplace.
  7. Partner Engagement and Support: Develop and execute partner engagement and support strategies to drive revenue and demand.
  8. Product Knowledge and Training: Educate partners on new product offerings, promotions, and product updates.
  9. Reporting and Analysis: Interact with Directors of Sales and Executive Team to report on leads, progress to targets, and opportunities for strengthening the partnership.
Requirements
  • Minimum 5+ Years of Experience: Minimum 5+ years of partner, strategic, or marketing experience, preferably within software sales, strong technology services, financial software governmental sales, or high growth environments.
  • Proven Track Record: Proven ability to provide excellent strategic guidance and relevant information.
  • Entrepreneurial Environment: Able to work in fast-paced, self-directed entrepreneurial environments motivated by sales.
  • Communication and Presentation: Capable of participating or presenting reports to executive leadership.
  • Confidentiality and Discretion: Proven track record of handling confidential, proprietary, or sensitive information.
  • Education and Certifications: Bachelor's Degree in Business, Marketing, Communication, or a related field.
  • Travel and Mobility: Must be able to travel and have a valid driver's license with no major driving violations.
Work Environment

This is a full-time position with a remote work arrangement. The role requires occasional travel to meet with team members, clients, or potential clients. We are an equal opportunity employer and welcome applications from diverse candidates.