Technical Support Specialist

1 week ago


Austin Texas, United States Apexon Full time
Position Overview:
As a Technical Support Specialist, you will play a crucial role in providing exceptional assistance to our clients.

Location:
Remote

Openings:
3

Essential Qualifications:
- Proven experience in technical support
- Familiarity with CRM systems, particularly Salesforce
- Strong customer service abilities

Key Responsibilities:
- Address and resolve issues submitted via email tickets within the Salesforce CRM
- Ensure customer satisfaction through effective communication and problem-solving skills.

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