Front Desk Agent
1 month ago
$16 per hour Open availability required.
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at SpringHill Suites Carmel. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.
Responsibilities:- Register guests and process check-ins and check-outs in a friendly and efficient manner.
- Provide accurate and timely information to guests regarding hotel services, facilities, and local attractions.
- Handle guest inquiries and resolve issues in a professional and courteous manner.
- Process payments and handle cash handling responsibilities.
- Maintain a clean and organized front desk area, including the switchboard and lobby.
- Work effectively as part of a team to ensure seamless guest service and hotel operations.
- High School diploma or equivalent required.
- Previous experience in a hotel or customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit transactions.
- Competitive hourly rate.
- Opportunities for advancement and professional growth.
- A dynamic and supportive work environment.
- Comprehensive training program.
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