Front Desk Agent

1 month ago


Carmel, Indiana, United States SpringHill Suites Carmel Full time
Job Summary

$16 per hour Open availability required.

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at SpringHill Suites Carmel. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.

Responsibilities:
  • Register guests and process check-ins and check-outs in a friendly and efficient manner.
  • Provide accurate and timely information to guests regarding hotel services, facilities, and local attractions.
  • Handle guest inquiries and resolve issues in a professional and courteous manner.
  • Process payments and handle cash handling responsibilities.
  • Maintain a clean and organized front desk area, including the switchboard and lobby.
  • Work effectively as part of a team to ensure seamless guest service and hotel operations.
Requirements:
  • High School diploma or equivalent required.
  • Previous experience in a hotel or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.
What We Offer:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A dynamic and supportive work environment.
  • Comprehensive training program.


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