Information Associate

4 days ago


Hershey, Pennsylvania, United States Penn State College of Medicine Full time
Penn State Health - Hershey Medical Center

Job Summary:

We are seeking a highly skilled and customer-focused individual to join our team as an Information Associate. In this role, you will be responsible for providing exceptional customer service to patients, families, and visitors, while also performing administrative tasks to support the smooth operation of our institution.

Key Responsibilities:

- Greet patients, families, and visitors in a welcoming and professional manner
- Provide accurate and timely information to patients and families regarding hospital services and policies
- Assist with administrative tasks, such as data entry and record-keeping
- Collaborate with other teams to ensure seamless communication and coordination

Requirements:

- High school diploma or equivalent required
- 6-12 months of customer service experience required
- Excellent communication and computer skills required
- Healthcare knowledge and terminology preferred

Why Penn State Health?

Penn State Health offers a dynamic and supportive work environment, with opportunities for growth and development. Our team is committed to providing exceptional care to our patients and families, and we are seeking individuals who share our passion for delivering high-quality service.

Benefits:

Penn State Health offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off. We also offer opportunities for professional development and continuing education.

Why Penn State Health Milton Hershey Medical Center?

Penn State Hershey Medical Center is a leading academic medical center, providing cutting-edge care to patients from across the region. As a Magnet-designated hospital, we value our employees' hard work and dedication, and offer a supportive and collaborative work environment.
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