Warehouse Supervisor

2 weeks ago


Loves Park, Illinois, United States Goodwill Warehouse Full time

Goodwill Industries of Northern Illinois is looking for a dedicated Warehouse Supervisor to join our team. The Warehouse Supervisor provides leadership and oversight for key functions within the warehouse operations, ensuring exceptional service to our retail outlets, corporate partners, and vendors.

Key Responsibilities:

  1. Delivers prompt and courteous service to retail operations, showcasing a strong commitment to customer satisfaction through effective communication with management.
  2. Offers professional and respectful assistance to truck drivers, managing the loading and unloading of vehicles as necessary, while maintaining excellent communication.
  3. Oversees the technology recycling initiative in collaboration with Dell and other selected recycling programs.
  4. Supervises the intake of goods through the Attended Donation Center, donation events, and Corporate Donations Program, sorting items for distribution to retail locations.
  5. Responsible for opening and closing the warehouse according to the work schedule and operational needs.
  6. Maintains a respectful and responsive demeanor towards colleagues, promoting outstanding internal and external customer service through effective communication.
  7. Adheres to established safety protocols, promptly reporting any accidents or hazards. Ensures the warehouse is safe, clean, and organized, utilizing appropriate equipment and supplies to meet safety standards.
  8. Shows respect for Goodwill's assets, including property and equipment.
  9. Exhibits strong communication skills through the proficient use of Microsoft applications such as Outlook, Word, and Excel.
  10. Performs additional duties as assigned.
Qualifications & Basic Requirements:
  • A high school diploma (or equivalent) is preferred, though relevant training and experience may be considered.
  • Must be at least 18 years of age.
  • Three to five years of prior supervisory experience is preferred.
  • Three to five years of experience in a warehouse or similar environment.
  • Ability to communicate effectively and respectfully with both the public and customers.
  • Basic math skills, including counting, addition, and subtraction.
  • Capability to thrive in a dynamic environment with strong organizational skills.
  • Flexibility to adapt to varying donation patterns and inventory levels.
  • Demonstrated initiative and problem-solving abilities, with attention to detail and follow-through.
  • Commitment to following all safety regulations.
  • Willingness to learn to operate a forklift and maintain certification.
  • Functional knowledge of Microsoft applications such as Word, Excel, and Outlook.
Additional Information:

This is a full-time position offering a comprehensive benefits package, including:
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Basic life insurance
  • 401(k) retirement savings options
  • Vacation accrual
  • Paid holidays
  • Tuition reimbursement
Goodwill Industries is proud to be an equal opportunity employer.
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