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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the Rapid City Regional Airport. As a key member of our airport team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.
Key Responsibilities- Meet and greet customers in a professional and friendly manner, providing timely and efficient service.
- Offer additional customer assistance by providing directions, maps, local area information, and service information.
- Answer incoming calls for reservations, rate quotes, and general questions, providing information and resolution for customers and other branches.
- Assist in assessing the condition of rental vehicles upon return and notify management of any known customer or vehicle problems.
- Continuously build knowledge and skills, pursuing on-the-job training and development opportunities, and company-sponsored classroom training.
- Must be at least 18 years old.
- High School Diploma or G.E.D. required.
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol-related convictions on driving record within the past 5 years (DUI/DWI).
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Enterprise Holdings is a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. We operate a global network with 80,000 dedicated team members across nearly 100 countries, and more than 2.1 million vehicles taking our customers where they want to go. We owe our success to each and every one of our people, and we empower everyone on our team with opportunities for growth and development.
