Operational Resilience Manager

1 day ago


White Plains, New York, United States SMBC Full time
Job Title: Director of Operational Resilience

SMBC Group is a leading global financial institution with a rich history and diverse range of financial services. As a Director of Operational Resilience, you will play a critical role in ensuring the continuity of our business operations and maintaining the trust of our clients.

Key Responsibilities:
  • Develop and implement SMBC's Operational Resilience framework, focusing on understanding and documenting our Important Business Services.
  • Contribute to the Operational Resilience Lifecycle, including policy development, scenario testing, and metrics monitoring.
  • Collaborate with stakeholders across the three lines of defense to define and deliver SMBC's Operational Resilience program.
  • Identify and mitigate operational risks, ensuring the resilience of our business operations.
  • Develop and maintain Service Playbooks for each Important Business Service, outlining instructions for delivering the service in a crisis.
Requirements:
  • Mastery of project execution and delivery, with a proven track record of successful large, complex projects.
  • Knowledge of core competencies across the 4 Pillars of Operational Resilience.
  • Experience creating policy, procedure, and playbook documents.
  • Strong communication, interpersonal, problem-solving, organizational, and time management skills.
  • Familiarity with operational risk and enterprise risk management best-practices and controls.
What We Offer:
  • A competitive salary range of $166,000.00 to $205,000.00, based on individual qualifications and experience.
  • An annual discretionary incentive award.
  • A comprehensive benefits package, including a hybrid work schedule and opportunities for professional growth and development.

SMBC is an equal employment opportunity employer, committed to fostering a culture of diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional results in a dynamic and challenging environment.



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