Clinical Operations Manager
2 months ago
About Planned Parenthood
Planned Parenthood is a leading provider of reproductive healthcare services, education, and advocacy. We are committed to providing high-quality, affordable care to all individuals, regardless of their background or circumstances.
Position Overview
We are seeking a highly motivated and experienced Clinical Operations Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our clinical sites, ensuring that we deliver exceptional patient care while adhering to all regulatory requirements.
Responsibilities
- Lead and manage a team of healthcare professionals, including Licensed Practical Nurses (LPNs), Registered Nurses (RNs), Nurse Practitioners (NPs), and Physician Assistants (PAs).
- Develop and implement operational policies and procedures to ensure efficient and effective service delivery.
- Monitor patient flow and wait times, identifying areas for improvement and implementing solutions.
- Collaborate with clinical staff to develop and deliver high-quality patient care plans.
- Manage budgets and resources effectively to ensure financial sustainability.
- Stay abreast of current healthcare trends and best practices, incorporating them into our operations.
Qualifications
- Minimum of five-seven years of relevant and progressively responsible experience as a clinical health care professional (LPN, RN, NP or PA) combined with clinical /or health care operational experience including but not limited to experience in the areas of management, administrative, program planning or development or a minimum of 5-7 years of progressively responsible operational experience in a health care environment such as physician practice management, multiple health care site management such as urgent care, wound care, dialysis or Article 28 as an example.
- Prior experience as an LPN, RN, NP, or PA in an acute care setting /or Article 28 /or physician practice preferred, but not required, with current NYS licensure.
- Experience working with an electronic health record (EMR) is strongly preferred.
- Multi-site management experience is strongly preferred.
- Progressive responsibility including direct staff supervision.
- Experience in medical program development, implementation, and evaluation.
- Knowledge of medical practice software and management information systems as a management tool.
- Ability to work effectively with a diverse group of staff.
- Ability to work flexible hours including evenings and weekends.
Benefits
- $120,000 - $140,000 annual salary range, depending on years of relevant experience.
- PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, and Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, a Tuition Reimbursement Program, Quarterly Bonus program and a 401(k) Plan with a match.
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