Operational Resilience Director

19 hours ago

White Plains, New York, United States Sumitomo Mitsui Banking Corporation Full time
Job Title: Director of Operational Resilience

Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution with a rich history dating back 400 years. As a top-tier bank, we offer a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance.

We have a presence in nearly 40 countries, with over 130 offices and 80,000 employees worldwide. Our holding company, Sumitomo Mitsui Financial Group, Inc. (SMFG), is one of the three largest banking groups in Japan and listed on the Tokyo, Nagoya, and New York stock exchanges.

In the Americas, SMBC has a significant presence, with operations in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. We offer a range of commercial and investment banking services to our corporate, institutional, and municipal clients, leveraging our extensive global network and capital strength.

Job Summary

We are seeking a highly skilled Director of Operational Resilience to join our team. The successful candidate will be responsible for implementing and maintaining our Operational Resilience framework, focusing on understanding and documenting how our Important Business Services work and how we would continue to provide these services in the event of a business disruption.

The Director will contribute to the Operational Resilience Lifecycle, including policy development, scenario testing, and metrics monitoring. They will work closely with stakeholders across the three lines of defense to define and deliver our Operational Resilience program.

Key Responsibilities
  • Develop and implement resilience strategies, policies, and frameworks specific to SMBC, reflecting changes to the environment and business operations.
  • Deliver business analytics and reporting, monitoring, and analyzing key risk and control indicators.
  • Expand the function responsible for defining and delivering SMBC's Operational Resilience program, partnering with stakeholders across the three lines of defense.
  • Collaborate with Business Owners, Information Technology, Cyber, BCM, and Third Party to create playbooks that provide instructions on delivering an Important Business Service during a crisis.
  • Determine qualitative/quantitative metrics to measure Firmwide resilience and establish or work with Op Res pillar partners to produce and report those metrics.
  • Support business areas in documenting Important Business Services, associate end-to-end processes, and underlying people, technology, and vendor assets.
  • Develop and implement key program components across required Operational Resilience workstreams, including Governance, Scenario Development, Testing, and Crisis Management.
  • Drive efforts around education, awareness, and adoption of the Business Resilience program across SMBC.
  • Foster and grow a Culture of Resilience at SMBC.
  • Perform new activity review, ensuring resilience risks arising from new products and/or businesses, migrations, etc., are properly considered.
  • Connect and align SMBC's operational risk management processes with the operational resilience framework.
Qualifications and Skills
  • Mastery of project execution and delivery with a proven track record of successful large, complex, multi-team projects.
  • Knowledge of core competencies across the 4 Pillars of Operational Resilience (Business Resilience, Technology Resilience, Third Party Resilience, and Cyber Resilience).
  • Experience creating policy, procedure, and playbook documents.
  • The ability to define problems, collect relevant information, and draw insightful conclusions.
  • Strong communication, interpersonal, problem-solving, organizational, and time management skills.
  • Familiarity with operational risk and enterprise risk management best-practices and controls.
Additional Requirements

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know.

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