Member Service Representative
3 weeks ago
Job Summary:
The Member Contact Center Representative I is responsible for providing exceptional customer service to members and potential members through telephone interactions. This role requires a high level of professionalism, courtesy, and diplomacy in all interactions.
Key Responsibilities:
- Assist members and potential members with their telephone requests, answering questions about products and services and resolving problems within their authority.
- Refer complex problems to senior staff members, providing recommendations and solutions.
- Complete Verification of Deposit requests, process member transactions accurately, and maintain confidentiality of account and member information.
- Develop and improve knowledge and skills in Member Service areas, educating members on the benefits of TFCU and recommending products or services that fit their needs.
- Identify cross-sell opportunities and cross-sell services to members, ensuring that appropriate records are maintained and required reports are prepared.
Requirements:
- Experience: Six months to two years of similar or related experience.
- Education: A high school education or GED.
- Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job.
- Other Skills: Good listening, telephone, and communication skills, proficiency in using general office equipment, and familiarity with MS Office software.
Work Environment:
The Member Contact Center Representative I will work in a typical office environment with minimal exposure to excessive noise or adverse environmental issues. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
-
Member Service Representative
4 weeks ago
Alexandria, Virginia, United States United States Senate Federal Credit Union Full timeJob SummaryThe Member Service Representative is responsible for providing exceptional customer service to members of the United States Senate Federal Credit Union. This role involves assisting members with account inquiries, resolving issues, and promoting credit union products and services.Key ResponsibilitiesProvide timely and accurate responses to member...
-
Customer Service Representative
3 weeks ago
Alexandria, Virginia, United States Azzy Abu-Omar - State Farm Agent Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences, forging enduring relationships, and driving business growth.Responsibilities:Forge...
-
Customer Service Representative
4 weeks ago
Alexandria, Virginia, United States STATE DEPARTMENT FEDERAL CREDIT UNION Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative I to join our team in Old Town Alexandria. As a key member of our Call Center, you will be responsible for providing exceptional service to our members, handling a high volume of inbound calls, and identifying opportunities to sell SDFCU products and services.Key...
-
Customer Service Representative
4 weeks ago
Alexandria, Virginia, United States Safelite Full timeCustomer Service RepresentativeAt Safelite, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences through every interaction.Key Responsibilities: Welcome in-shop customers and resolve customer concerns efficiently Manage...
-
Customer Service Representative
4 weeks ago
Alexandria, Virginia, United States State Farm Insurance Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving their issues in a timely and professional manner.Key Responsibilities:Assist...
-
Customer Service Representative
2 weeks ago
Alexandria, Virginia, United States Burlington Full timeWe're seeking a motivated and friendly Customer Service Representative to join our team as a Cashier. As a key member of our sales floor, you'll be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.Responsibilities:• Provide excellent customer service, answering questions and resolving...
-
Customer Service Representative
3 weeks ago
Alexandria, Virginia, United States Rividium Inc Full timeRiVidium Inc. is seeking a Customer Service Representative to serve as the primary point of contact for employees to address inquiries related to payroll, benefits, and personnel matters.Key Responsibilities:Respond to employee inquiries via phone, email, or in-person, providing accurate and timely information on payroll, benefits, and personnel...
-
Customer Service Representative
3 weeks ago
Alexandria, Virginia, United States Giant Food Full timeJob SummaryAs a Customer Service Representative at Giant Food, you will play a vital role in maintaining the cleanliness and organization of our stores. Your primary responsibilities will include bagging groceries, pricing items, loading and collecting carts, and greeting customers. You will also be responsible for assisting customers with their shopping...
-
Customer Service Representative
3 weeks ago
Alexandria, Virginia, United States Jerry's Enterprises Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Jerry's Enterprises. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and safe store environment.Key...
-
Customer Service Representative
4 weeks ago
Alexandria, Virginia, United States Ameritech Construction Full timeJob OverviewAmeritech Construction is seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for building relationships with clients, identifying sales opportunities, and driving business growth.We are looking for a charismatic and competitive individual who...
-
Customer Service Representative
3 weeks ago
Alexandria, Virginia, United States U-Haul Full timeCustomer Service Representative Job DescriptionAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a highly motivated and customer-focused Customer Service Representative to join our team!Key Responsibilities:Provide top-notch customer service to...
-
Customer Service Representative
4 weeks ago
Alexandria, Virginia, United States Azzy Abu-Omar - State Farm Agent Full timeCustomer Service RepresentativeAre you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with Azzy Abu-Omar - State Farm Agent might just be the perfect fit for you Our...
-
Customer Service Representative
4 weeks ago
Alexandria, Virginia, United States U-Haul Full timeJob Summary:U-Haul is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:• Assist customers with U-Haul products...
-
Guest Services Representative
3 weeks ago
Alexandria, Virginia, United States Extended Stay Full timeJob SummaryAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key ResponsibilitiesAssist guests at all times and respond to their requests in a timely and professional manner.Process reservations, registration, payment, and departures in...
-
Guest Services Representative
4 weeks ago
Alexandria, Virginia, United States Extended Stay Full timeAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to their requests, and providing reasonable accommodations. You will also be responsible for processing reservations, registration, and departures, as well as...
-
Client Service Representative
4 weeks ago
Alexandria, Virginia, United States VCA Animal Hospitals Full timeWe are seeking a highly skilled Client Service Representative to join our team at VCA Animal Hospitals. As the face of our practice, you will be responsible for delivering exceptional customer service to our clients and their pets.Your key responsibilities will include:Customer Service Functions:Greeting visitors and answering telephonesGuiding clients and...
-
Customer Service Representative
3 weeks ago
Alexandria, Virginia, United States Neighborhood Health Full timeJob Summary: We are seeking a highly skilled and dedicated Front Desk Representative to join our team at Neighborhood Health. The successful candidate will be responsible for providing exceptional customer service to our patients, maintaining accurate records and accounts, and promoting our services through consultation and evaluation of patient needs.Key...
-
Field Service Representative
3 weeks ago
Alexandria, Virginia, United States Carlisle Companies Full timeJob SummaryAs a Field Service Representative at Carlisle Companies, you will provide exceptional field service to our customer base in support of our sales effort. Your primary responsibility will be to service, promote, demonstrate, and train on our various roofing systems, products, and accessories. You will work closely with our sales team to ensure...
-
Financial Services Representative
3 weeks ago
Alexandria, Virginia, United States Burke & Herbert Bank Full timeJob SummaryThe Burke & Herbert Bank is seeking a skilled Wealth Advisor to join our team. As a client-facing representative, you will be responsible for assisting customers with investment and financial planning needs.Key ResponsibilitiesExecute investment transactions and provide financial planning services to customers.Develop and maintain relationships...
-
Alexandria, Virginia, United States Rosenthal Automotive Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Rosenthal Automotive. As a key member of our team, you will be responsible for providing exceptional one-on-one customer service, administrative duties, and fleet management.Key Responsibilities: Providing exceptional...