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BMW of Alexandria Customer Service Representative

4 weeks ago

Alexandria, Virginia, United States Rosenthal Automotive Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Rosenthal Automotive. As a key member of our team, you will be responsible for providing exceptional one-on-one customer service, administrative duties, and fleet management.

Key Responsibilities:
Providing exceptional customer service to our clients
Administrative duties including answering phones, taking payments, and reporting to managers
Fleet management, including processing payments and inventory reconciliation
Staging vehicles for customer pickup

Requirements:
At least 1 year of customer service experience
Valid driver's license and good driving record
Ability to drive a manual transmission
Enthusiastic, motivated, and energetic individual with a personal determination to overcome objections and provide an outstanding customer experience

What We Offer:
Competitive hourly rate with opportunities for increase based on performance
Paid time off and 401k
Medical, dental, vision, short and long-term disability, and life insurance
Employee discounts on vehicle sales, parts, and service
Career advancement opportunities within a family-owned and operated business

Why Join Our Team:
We are a family-owned and operated business that values our employees as much as our customers. We are committed to helping you grow and succeed in your career, and we offer a supportive and innovative work environment. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.