Organized Retail Crime Prevention Specialist
1 week ago
We are seeking a highly skilled and experienced Organized Retail Crime Manager to join our team at Kroger. As a key member of our Asset Protection department, you will be responsible for overseeing organized retail crime (ORC) interactions within a defined region, executing against ORC initiatives, and responding to cases involving executive protection, critical incidents, threat analysis, and threat assessments.
Key Responsibilities- Identify, exploit, and lead investigations related to ORC and other assigned investigations
- Liaison with law enforcement about trends in ORC and other crimes targeting Kroger properties
- Partner with internal/external stakeholders and teams to create solutions that support Waste Integration and reduce shrink related to ORC
- Initiate, conduct, and resolve multiple complex organized retail theft/fraud investigations within defined region
- Conduct ORC prevention and awareness training
- Coach Asset Protection Specialists (APS) assigned to ORC investigations
- Partner with District Asset Protection Managers on all critical incidents to help facilitate and streamline investigation processes
- Support company initiatives for theft mitigation and other programs designed to help reduce waste
- Collaborate on efforts in physical security, crime prevention, product security, and executive protection
- Assist in execution of threat analysis and assessments related to defined Kroger facilities and share with respective stakeholders to create an understanding of contributing factors and needed corrective/preventative action
- Conduct stationary and mobile surveillance utilizing different methods
- Process intelligence from external and internal resources related to security issues and risk analysis
- Monitor domestic and international issues that surround security and threats to Kroger
- Coordinate investigations targeting distribution centers and warehouses
- Prepare case reports for local, state, and federal law enforcement agencies
- Testify routinely in civil and criminal proceedings on behalf of the company
- Assist law enforcement on search warrants, product identification, and recovery of stolen merchandise
- Travel within an assigned expansive geographical area to investigate ORC and other assigned cases; be on call 24-7
- Excellent oral/written communication skills
- Familiar with background, asset, and property searches at local, state, and national level
- Exhibited knowledge of close circuit television (CCTV) systems, portable video equipment, and surveillance devices
- Proven ability to testify in criminal proceedings and maintain confidentiality
- Demonstrated success managing volatile situations and ability to interact with all levels of the public
- Demonstrated ability to conduct criminal investigations, apply interview/interrogation skills, gather evidence, and write reports to present to law enforcement
- Demonstrated sound judgment and independent decision-making skills
- Success facilitating large group presentations/training
- Strong leadership skills and motivated self-starter
- Associate Degree related field
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