Logistics Operations Specialist II

2 weeks ago


Fort Worth, Texas, United States Ryder System Full time
Job Overview
As a key member of the Ryder team, the Logistics Operations Specialist II will engage in a diverse range of responsibilities.

Key Responsibilities
Technical Support for Logistics Operations:
Provide essential front-line assistance for all command center activities at the account level, including after-hours support through remote access as necessary.

Client Engagement:
Maintain active communication (both electronic and personal) with internal and external clients regarding operational matters to ensure timely resolution of all issues.

Continuous Improvement & Quality Assurance:
Accountable for the development and documentation of operational processes and procedures at the account level to uphold site-wide quality standards.

Client Solutions Development:
Offer support to colleagues and subordinates in making critical operational decisions and addressing non-standard requests to meet client business requirements.

Training and Development:
Contribute to the creation, implementation, and upkeep of both client-specific and general operational training materials and delivery methods.

Project Coordination:
Oversee a variety of account-specific and site-wide tactical and strategic initiatives.

Additional Duties:
The Logistics Operations Specialist may be required to provide after-hours support to clients, including nights, weekends, and/or holidays, through a cell phone rotation and remote equipment.

Skills and Qualifications
- Ability to represent the organization professionally with external stakeholders.
- Demonstrated capability in customer service and relationship building.
- Strong leadership, verbal, and written communication skills.
- Ability to work independently and collaboratively within a team.
- Proficient problem-solving skills and detail-oriented approach.
- Highly organized with excellent time management abilities.
- High School diploma/GED required; Bachelor's degree preferred in Transportation Management, Logistics, Business Administration, or a related field.
- Minimum of two years of direct experience in Transportation or Logistics.

Travel Requirements:
None

Job Category:
Supply Chain

Compensation Information:
The compensation offered to candidates may vary based on several factors, including relevant experience, education, work location, and market data. Compensation ranges for this position are available upon request.

Benefits:
Ryder provides comprehensive health and welfare benefits, including medical, dental, vision, life insurance, and disability options, as well as paid time off for various needs and a 401(k) retirement savings plan.

Ryder is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or disability.

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