Sales Associate
6 days ago
About the Role:
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Against All Odds. As a Sales Associate, you will play a critical role in delivering exceptional customer service and driving sales growth.
Key Responsibilities:
- Customer Service: Ensure that each customer receives outstanding customer service by providing a customer-friendly environment, including greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
- Product Knowledge: Maintain an awareness of all product information, merchandise promotions, and advertisements.
- Merchandising and Store Operations: Assist in floor moves, merchandising, display maintenance, and store housekeeping.
- Sales and Cash Handling: Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
- Teamwork and Communication: Communicate customer requests to management and perform other tasks as assigned from time to time by store management.
Requirements:
- Knowledge and Skills: Knowledge of retail computer systems, MS Word, and Excel is a plus.
- Service Excellence: A commitment to service excellence and customer satisfaction.
- Team Player: Solid team player with excellent interpersonal skills.
- Communication and Attention to Detail: Excellent communication skills, high attention to detail, and ability to multi-task.
- Flexibility: Ability and willingness to work flexible hours, including evenings, weekends, and holidays.
Physical Demands:
- Lifting and Mobility: Must be able to lift, move, and handle up to 60 pounds frequently to stock merchandise.
- Standing and Walking: Ability to stand/walk for extended periods of time.
- Bending and Climbing: Ability to bend, reach, lift, and climb.
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