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Retail Sales Associate

2 months ago

Paramus, New Jersey, United States Uniqlo Co., Ltd. Full time
Job Summary

The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in-depth product information about the goods they are interested in, and closing the sale.

Key Responsibilities
  • Meet and exceed sales goals by consistently providing excellent customer service and promoting products to customers.
  • Maintain brand and operational standards, including visual merchandising and store cleanliness.
  • Manage customer needs and exceed expectations by utilizing the UNIQLO service standard and following the UNIQLO Fundamental Principles.
  • Be knowledgeable of fitting room standards and assist customers as needed.
  • Act as cashier when required, following cashier protocol and ensuring accurate transactions.
  • Process shipments and ensure all merchandise is represented on the floor in full size run.
  • Assist management in identifying and resolving issues in the store.
  • Provide product and brand knowledge to customers, answering questions and making recommendations.
  • Follow all company policies and procedures, reporting any infractions to management.
  • Assist with special projects as assigned by management.
Requirements
  • High School Diploma or GED.
  • Strong communication skills, with the ability to effectively interact with customers and colleagues.
  • Ability to calculate figures and amounts, such as discounts and percentages.
  • Ability to work a flexible schedule that meets the business needs, including evenings and weekends.
Benefits
  • Medical, dental, vision, life, and ADD insurance.
  • Flexible spending and commuter benefits accounts.
  • 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date.
  • 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays.
  • 401K with employer matching.