Sales Associate

2 months ago


Paramus, New Jersey, United States Against All Odds Full time

About the Role

The Sales Associate position at Against All Odds is a dynamic and customer-focused role that requires a strong commitment to delivering exceptional service and driving sales growth. As a key member of our sales team, you will be responsible for maintaining a customer-friendly environment, providing outstanding customer service, and upholding our company's mission and core values.

Key Responsibilities

  • Ensure that each customer receives outstanding customer service by providing a customer-friendly environment, including greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
  • Maintain an awareness of all product information, merchandise promotions, and advertisements.
  • Assist in floor moves, merchandising, display maintenance, and store housekeeping.
  • Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure procedures are done promptly.
  • Adhere to all company policies, procedures, and practices, including signing, pricing, and loss prevention.
  • Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
  • Perform other tasks as assigned from time to time by store management.
  • Communicate customer requests to management.

Requirements

  • Knowledge of retail computer systems, MS Word, and Excel is a plus.
  • A commitment to service excellence and customer satisfaction.
  • Solid team player with excellent interpersonal skills.
  • Excellent communication skills, high attention to detail, and ability to multi-task.
  • Ability and willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Demands

  • Must be able to lift, move, and handle up to 60 pounds frequently to stock merchandise.
  • Ability to stand/walk for extended periods of time.
  • Ability to bend, reach, lift, and climb.

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