Customer Experience Representative

2 days ago


Greenwich, Connecticut, United States Crate&Barrel Full time
Job Summary:

We are seeking a highly motivated and customer-focused Customer Experience Representative to join our team at Hudson Grace. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth and profitability, and maintaining a strong presence on the sales floor.

Key Responsibilities:

  • Deliver exceptional customer experiences, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Support and maintain store sales and service goals and standards, working collaboratively with colleagues to achieve shared objectives.
  • Develop and maintain relationships with customers, leveraging your knowledge of our products to provide tailored recommendations and drive sales.

Requirements:

  • 1+ years customer service or retail experience, with high school diploma/GED or equivalent required.
  • Strong communication and interpersonal skills, with ability to build rapport with customers and colleagues.
  • Proficiency in Microsoft Office and Google applications, with experience using computer systems and tablet devices preferred.

About Us:

Hudson Grace is part of the Crate and Barrel family, dedicated to providing a seamless and personalized shopping experience for our customers. We value our employees' growth and development, offering competitive compensation and opportunities for advancement.

Compensation:

The estimated annual salary for this position is $39,200 - $46,480, depending on location and experience. In addition to your base salary, you may be eligible for bonuses, sales incentives, and long-term incentives.



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