Customer Service Representative
3 days ago
At Wesco International, we are seeking a highly skilled and customer-focused Representative - Customer Service to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.
Key Responsibilities:- Customer Service: Respond to customer inquiries via phone, email, and in-person, providing accurate and timely solutions to their problems.
- Problem Resolution: Analyze customer service needs and refer to other departments as necessary to ensure effective resolution.
- Communication: Communicate solutions and requested information to customers in a clear and concise manner.
- Support: Provide backup support to the sales counter with walk-in and telephone inquiries.
- Education: High School Degree or Equivalent required; Associates' Degree (U.S.)/College Diploma (Canada) preferred.
- Experience: 2-4 years of relevant experience.
- Skills: Solid interpersonal skills, effective communication, ability to work well under pressure, strong attention to detail, and ability to deal with people sensitively and professionally.
- Computer Skills: Proficient in MS Word, Excel, and email.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Representative - Customer Service
1 month ago
Lynchburg, United States Wesco Full timeWesco - 105 Industrial Dr [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the customer;...
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Customer Service Representative
3 days ago
Lynchburg, United States Wesco Full timeCustomer Service Representative at WescoAs a Customer Service Representative at Wesco, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to respond to customer inquiries in a timely and professional manner, resolving issues and providing solutions to meet their needs.Key Responsibilities:Respond to...
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Customer Service Representative
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Customer Service Representative
3 weeks ago
Lynchburg, United States WESCO International Full timeCustomer Service Representative Job Description **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team at Wesco International. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional...
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Customer Service Representative
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Lynchburg, United States Wesco Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Wesco. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve...
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Customer Service Representative
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