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Patient Experience Liaison
1 month ago
POSITION SUMMARY
As a Visitor Management Ambassador with University Health System- San Antonio, you will play a vital role in ensuring the exceptional experience of our patients, guests, and staff.
Responsibilities:
\u2022 Provide exceptional service, information, and aid to patients, guests, staff, and physicians
\u2022 Serve as a positive representative of University Health System- San Antonio, upholding our Commitment to Service Excellence standards
\u2022 Respond to requests for assistance and provide patrol of property to ensure the safety and security of life and property
\u2022 Promote the organization\u2019s Guest Relations Policy
EDUCATION/EXPERIENCE:
\u2022 A high school diploma/GED and 2 years of experience or 15 semester hours toward college degree is required
\u2022 3 years of experience in a related field such as customer service and public safety is preferred