Patient Liaison Coordinator
5 hours ago
At Retina Consultants of Texas, we are seeking a highly skilled and dedicated Patient Liaison to join our team. As a Patient Liaison, you will play a vital role in ensuring that our patients receive exceptional care and support throughout their journey with our practice.
Responsibilities:- Respond to patient inquiries regarding treatment, symptoms, and prescriptions in a timely and professional manner.
- Coordinate with physicians and staff to schedule tests, obtain pre-authorizations, and relay results to patients.
- Manage prescription refills, send and receive medical records, and complete patient paperwork as needed.
- Provide administrative support to the clinic, including data entry, data retrieval, and maintaining accurate records.
- Develop and maintain strong relationships with patients, physicians, and staff to ensure seamless communication and care.
- High school diploma or equivalent required; medical assistant certification preferred.
- 1-2 years of experience in a front or back office setting, preferably in ophthalmology or a related field.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to master multiple computer systems and software, including electronic health records.
- Knowledge of medical terminology, billing, and coding is a plus.
The Patient Liaison will work in a fast-paced, dynamic environment with a team of dedicated professionals. The ideal candidate will be able to work independently and as part of a team, with excellent communication and organizational skills.
Retina Consultants of Texas is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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