Patient Experience Coordinator
3 weeks ago
Job Description
Location: San Antonio, TX
Serenity Healthcare is seeking a compassionate and detail-oriented individual to join our team as a Receptionist. As a key member of our front desk team, you will be responsible for creating a positive patient experience by providing exceptional support and service.
Responsibilities
- Update and verify patient information upon each visit.
- Build rapport with patients by remembering their names, interests, and stories.
- Address patient concerns, respect boundaries, and provide sensitive support.
- Ensure a seamless patient journey by providing support and compassion.
- Rotate through various office tasks throughout the day.
Qualifications
- High School Diploma/ GED.
- Excellent verbal and written communication, and basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
About Serenity Healthcare
Serenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our team is dedicated to delivering exceptional patient care and support.
Job: Full-time hour shifts)
Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm
*This position is contingent on successfully completing a criminal background check upon hire.
-
Patient Experience Coordinator
4 weeks ago
San Antonio, Texas, United States Serenity Healthcare, LLC Full timeAbout the Role:We are seeking a Patient Experience Specialist to join our team at Serenity Healthcare, LLC. As a Patient Experience Specialist, you will play a critical role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.Responsibilities:Be the expert on TMS and Ketamine, with training...
-
Patient Experience Coordinator
4 weeks ago
San Antonio, Texas, United States Serenity Healthcare Full timePCM (Assistant Office Manager) Serenity Healthcare is seeking a dedicated professional to connect with patients and contribute to our mission of helping patients take back their lives. This role is part of our management succession plan, offering fast growth opportunities into leadership positions. The primary responsibility is to promote the right medical...
-
San Antonio, Texas, United States LifeCare Home Health Full timeJob DescriptionWe are seeking a highly skilled Director of Care Coordination and Patient Experience to join our team at LifeCare Home Health. This role is responsible for building and managing our client care coordination department to deliver a seamless experience for our patients, removing barriers to treatment, and building collaborative relationships...
-
Patient Experience Associate
2 weeks ago
San Antonio, Texas, United States Aspen Dental Full timeAbout the RoleAs a Patient Coordinator at Aspen Dental, you will play a crucial part in creating lasting impressions and building trust and loyalty with patients. This role requires superior patient service with compassion and care, as well as strong communication and interpersonal skills.Key ResponsibilitiesProvide patient support by scheduling and...
-
Patient Intake Coordinator
4 weeks ago
San Antonio, Texas, United States Serenity Healthcare, LLC Full timeAbout the RoleWe are seeking a highly skilled Patient Intake Coordinator to join our team at Serenity Healthcare, LLC. As a Patient Intake Coordinator, you will play a critical role in providing exceptional patient care and support to our patients.Key ResponsibilitiesProvide compassionate and empathetic support to patients and their familiesGather and review...
-
Patient Care Coordinator
4 weeks ago
San Antonio, Texas, United States VSP Ventures Optometric Solutions LLC Full timeJob SummaryVSP Vision is seeking a highly skilled Patient Coordinator to join our team. As a Patient Coordinator, you will be responsible for providing exceptional patient experience by welcoming and communicating with patients, creating an efficient patient flow, and ensuring a flawless patient transition throughout the eye care experience.Key...
-
Patient Care Coordinator
4 weeks ago
San Antonio, Texas, United States UnitedHealth Group Full timeUnlock Your Potential as a Patient Care CoordinatorAt UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Patient Care Coordinator, you'll play a vital role in connecting patients with the care and resources they need to thrive.Key Responsibilities:Deliver exceptional patient...
-
Patient Access Coordinator
4 weeks ago
San Antonio, Texas, United States University Health Full timeJob Summary:As a Patient Access Coordinator at University Health, you will play a critical role in ensuring the smooth registration and billing process for patients. Your primary responsibility will be to interview patients to obtain accurate and complete demographic and insurance information, facilitating timely and correct billing for services rendered....
-
Dental Patient Coordinator Specialist
4 weeks ago
San Antonio, Texas, United States KAD Full timeDental Job Opportunity We are seeking a skilled Dental Patient Coordinator to join our team at KAD Dental Business Team. As a Dental Patient Coordinator, you will play a vital role in ensuring the smooth operation of our dental practice. **Job Summary** We are looking for a detail-oriented and organized individual to coordinate patient appointments,...
-
Patient Care Coordinator
4 weeks ago
San Antonio, Texas, United States Assure Fertility Partners of San Antonio Full timeJob SummaryWe are seeking a highly skilled Patient Advocate to join our team at Assure Fertility Partners of San Antonio. As a Patient Advocate, you will play a vital role in ensuring the smooth operation of our clinic, providing exceptional patient care and support.Key Responsibilities:Coordinate patient scheduling and appointmentsManage patient online...
-
Patient Services Coordinator
3 weeks ago
San Antonio, Texas, United States The START Center for Cancer Care Full timeJob SummaryAs a Patient Services Representative at The START Center for Cancer Care, you will play a vital role in ensuring a seamless patient experience. Your primary responsibility will be to coordinate patient check-in, verify insurance coverage, and facilitate financial assistance in the collection of patient accounts receivable.Key Responsibilities•...
-
Patient Access Coordinator
4 weeks ago
San Antonio, Texas, United States Baptist Neighborhood Hospital Full timeAbout UsWe are Baptist Neighborhood Hospital, a leading healthcare provider dedicated to delivering exceptional patient care. Our team is committed to fostering a work environment that celebrates diversity, promotes equity, and ensures equal access to information, development, and opportunity for all healthcare professionals.Job SummaryThe Patient Access...
-
Patient Liaison Coordinator
4 weeks ago
San Antonio, Texas, United States Retina Consultants of Texas Full timeJob Title: Patient LiaisonAt Retina Consultants of Texas, we are seeking a highly skilled and dedicated Patient Liaison to join our team. As a Patient Liaison, you will play a vital role in ensuring that our patients receive exceptional care and support throughout their journey with our practice.Responsibilities:Respond to patient inquiries regarding...
-
Patient Access Coordinator
3 weeks ago
San Antonio, Texas, United States Baptist Neighborhood Hospital Full timeAbout Us:Baptist Neighborhood Hospital is a leader in providing compassionate, comprehensive care to our community. We believe that every individual deserves to receive high-quality healthcare, regardless of their background or circumstances.Position Overview:The Patient Access Specialist will serve as a liaison between patients, payers, and healthcare team...
-
Community Experience Coordinator
7 days ago
San Antonio, Texas, United States CCMC Full timeAt CCMC, we're seeking a Community Experience Coordinator to drive our resident-centric focus and create memorable experiences in our large-scale communities. As a key member of our team, you'll play a crucial role in executing our company's purpose statement: We build community by bringing people together in the neighborhoods where they live and in the...
-
Patient Access Coordinator
3 weeks ago
San Antonio, Texas, United States Baptist Neighborhood Hospital Full timeAbout UsBaptist Neighborhood Hospital is a leading provider of healthcare services, dedicated to delivering high-quality patient care in a compassionate and personalized manner.Job SummaryWe are seeking a highly skilled Patient Access Specialist to join our team. The successful candidate will serve as a liaison between patients, payers, and healthcare team...
-
Patient Access Coordinator
3 weeks ago
San Antonio, Texas, United States Baptist Neighborhood Hospital Full timeAbout UsBaptist Neighborhood Hospital is a leading healthcare provider in the community, dedicated to delivering high-quality patient care and exceptional service.Job OverviewThe Patient Access Specialist plays a critical role in ensuring seamless patient flow and efficient revenue cycle management. As a liaison between patients, payers, and healthcare team...
-
Patient Experience Liaison
4 weeks ago
San Antonio, Texas, United States University Health System- San Antonio Full timePOSITION SUMMARY As a Visitor Management Ambassador with University Health System- San Antonio, you will play a vital role in ensuring the exceptional experience of our patients, guests, and staff. Responsibilities: \u2022 Provide exceptional service, information, and aid to patients, guests, staff, and physicians \u2022 Serve as a positive representative...
-
Patient Access Coordinator
3 weeks ago
San Antonio, Texas, United States Baptist Neighborhood Hospital Full timeAbout Us:Baptist Neighborhood Hospital is a leader in small-format hospitals, partnering with respected health systems to provide care to patients in their neighborhoods. Our mission is to provide compassionate, comprehensive care to every individual who walks through our doors.Position Overview:The Patient Access Specialist will serve as a liaison between...
-
Patient Access Coordinator
4 weeks ago
San Antonio, Texas, United States Emerus Full timeAbout Us:Baptist Neighborhood Hospital is a leading healthcare provider dedicated to delivering exceptional patient care. Our team is committed to fostering a work environment that celebrates diversity, promotes equity, and ensures equal access to information, development, and opportunity for all healthcare professionals.Position Overview:The Patient Access...