Volkswagen Avondale 63306-A-Technician/Master Hybrid Specialist

Volkswagen Avondale 63306-A-Technician/Master Hybrid Specialist - 3-Service (Dealership)

About Asbury Automotive Group

Larry H Miller Automotive Group - Arizona, a member of Asbury Automotive Group (NYSE: ABG), stands as a prominent player in the automotive retail sector, recognized as one of the largest franchised automotive retailers in the United States. We are transforming the conventional dealership framework through pioneering technologies and a steadfast commitment to our team members, clients, and partners. Our culture, anchored in our guiding principles, aspires to be the Most Guest Centric Automotive Retailer. At Asbury, we collaborate to deliver outstanding experiences for our clients while fostering a fun, supportive, and inclusive atmosphere where team members can flourish both personally and professionally.

Join a Successful Team at Larry H. Miller Automotive Group

If you seek a role where your contributions are valued and your career can advance, your search ends here. We have a rich history of offering exceptional career paths for individuals eager to grow within the organization.

Benefits

We provide a comprehensive benefits package for you and your family, including medical, vision, prescription drug coverage, dental, life and disability insurance, and a 401(k) retirement plan.

• Health Care
• Paid Time Off
• Paid Holidays
• 401(k) Plan
• Dental Care
• Disability Insurance
• Life Insurance
• Flexible Spending Account
• Employee Assistance Program
• Employee Discounts
• Wellness Program

Job Responsibilities

The Technician is responsible for:

• Executing repairs on vehicles utilizing the appropriate tools, technologies, and methodologies to restore vehicles to optimal working condition.
• Identifying opportunities to enhance operational efficiencies and customer satisfaction.
• Mentoring colleagues to support their success.

Reporting Structure:

Reports to: Service Manager

Key Job Functions:

• Maximize Production and Customer Satisfaction.
• Conduct all repairs following the appropriate tools, procedures, and protocols.
• Adhere to policies and procedures as outlined in the specific manufacturer(s) manual.
• Disassemble and evaluate any additional needs, labor, and parts, communicating with the Shop Foreman, Assistant Service Manager, or Service Advisors.
• Ensure quality repairs at all times and alert management of any substandard processes, parts, or procedures.
• Communicate with team members regarding any issues that may cause delays in vehicle repairs.
• Maintain confidentiality and protect operations by exercising discretion when handling sensitive information.
• Complete and uphold all required training as mandated by Larry H. Miller Dealerships.
• Maintain a clean and safe working environment at all times, adhering to all OSHA/EPA regulations.
• Manage job-related stress and interact effectively with others in the workplace.
• Perform additional duties as assigned by management.
• Uphold Integrity.
• Demand the highest ethical standards from oneself and others, maintaining composure in all workplace interactions.
• Set an example of a positive attitude and professionalism, including maintaining a neat, orderly, and safe work environment.

Physical Requirements:

• Work performed in a dealership environment due to the location of customer vehicles and shop supplies.
• Must be capable of sitting, standing, bending, reaching, talking, hearing, stooping, kneeling, crouching, using hands and fingers, handling or operating objects, tools, or controls, and moving throughout the facility.
• Required vision includes close, distance, peripheral, and the ability to adjust focus.
• Must be able to lift a minimum of 100 lbs.
• Exposure to typical shop conditions such as noise, dust, odors, fumes, chemicals, and adhesives.
• While performing job duties, the employee may be exposed to varying weather conditions.
• Required to operate equipment and move vehicles safely at all times.
• Regular attendance and punctuality as outlined by the department supervisor/manager are expected.
• This position typically involves regular business hours; however, working more than 40 hours per week is common.

Minimum Qualifications:

• Education, Experience, Certification(s)/Training.
• High school diploma or equivalent.
• 1+ years of progressive experience in automotive service.
• Valid driver's license and MVR record compliant with company policy.
• Applicable factory training credentials.
• ASE certification, local state safety inspection, and emissions license preferred.
• Skills
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Learning Strategies - Selecting and utilizing training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
• Communication - Basic reading and writing skills, with the ability to effectively convey information to others and actively listen to understand the perspectives of employees and customers.
• Social Perceptiveness - Awareness of others' reactions and understanding their motivations.
• Critical Thinking - Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Repairing - Proficient in repairing machines or systems using necessary tools.
• Troubleshooting - Identifying causes of operating errors and determining appropriate solutions.
• Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Conflict Resolution - Ability to handle complaints, settle disputes, and negotiate effectively with others.
• Knowledge
• Familiarity with Larry H. Miller Dealerships' current management systems is advantageous.
• Computer Proficiency - Competence in using computers and computer systems, including knowledge of Microsoft Office products.
• English Language - Understanding the structure and content of the English language, including spelling, grammar, and composition rules.
• Customer and Personal Service - Knowledge of principles and processes for providing excellent customer service.
• Mechanical - Understanding of machines and tools, including their design, use, repair, and maintenance.
• Hazardous Materials - General knowledge of proper procedures and safety measures for handling hazardous materials.

General Standards:

To perform the job successfully, an individual should demonstrate the following competencies:

• Adaptability - Ability to adjust to changes in the work environment and manage competing demands.
• Selective Attention - Ability to concentrate on a task over time without distractions.
• Decision Making and Problem Solving - Analyzing information and evaluating results to choose the best solution.
• Interpersonal Skills - Maintaining confidentiality and being open to others' ideas.
• Personnel Management - Motivating, developing, and directing people effectively.
• Leadership - Promoting ethical leadership behaviors that align with Larry H. Miller Automotive Group's standards.
• Compliance - Understanding and adhering to all company standards and regulations.
• Customer Service - Delivering excellent service through defined processes that promote efficiency and fairness.
• Ethics/Integrity - Conducting oneself in a professional manner that demonstrates integrity.
• Oral Communication - Clearly expressing issues in both positive and negative situations.
• Planning/Organizing - Prioritizing and planning work activities effectively.
• Quality - Demonstrating accuracy and thoroughness in work.
• Dependability - Consistent attendance and punctuality; following instructions and responding to management direction.
• Time Management - Integrating time management methods for effective workflow.
• Safety and Security - Observing safety procedures and using equipment properly.

Company management reserves the right to modify portions of this job description. Employees are required to adhere to the qualifications, duties, and conditions of any revised job description.

Asbury Automotive Group is an equal opportunity employer, providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on these characteristics and are committed to fostering an inclusive and diverse workplace.