Senior Marketing Operations Specialist

2 days ago

Alameda, California, United States Abbott Laboratories Full time

About Abbott Laboratories

Abbott Laboratories is a leading global healthcare company that provides innovative solutions to help people live more fully at all stages of life. Our diverse portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.

The Opportunity

This position is part of our Global Marketing Operations team, which plays a pivotal role in ensuring compliance and operational efficiency within our Global Marketing function. As a key member of this team, the Senior Marketing Operations Specialist will be responsible for managing the end-to-end review and approval lifecycle of promotional materials, utilizing electronic review systems.

Key Responsibilities

  • Manage the review and approval lifecycle of promotional materials, ensuring compliance with regulatory requirements.
  • Collaborate cross-functionally with Regulatory, Medical, Legal, Marketing, and Agencies to ensure material submissions meet quality standards.
  • Ensure Agencies, Marketers, and Reviewers receive appropriate training and adhere to process guidelines and best practices.
  • Support escalation process in partnership with Marketing teams.
  • Involved in the planning and execution of product launches, new indications, and label updates in partnership with Marketing and Regulatory.
  • Support material prioritization efforts in partnership with Marketing.
  • Lead and partner with Ad Promo specialists to manage MLR submission priority management.
  • Identify and resolve issues to ensure reviews are efficiently completed throughout the stages of the approval process.
  • Oversee and track electronic review cycles to meet approval timelines.
  • Involved in project work supporting continuous improvement and innovation.
  • Represent Abbott Laboratories as the global lead for divisional MLR processes, best practices, and digital solutions.

Requirements

  • Bachelor's Degree or an equivalent combination of education and work experience.
  • 5+ years of relevant project management experience.
  • Extensive in-depth knowledge of project planning techniques and working knowledge of automated project planning tools required.
  • Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver difficult messages; execute with limited information and ambiguity.
  • Leadership and influencing skills.
  • Sound business and technical acumen.
  • Experience with stakeholder management.
  • Ability to communicate at all levels with clarity and precision both written and verbally.
  • Strong presentation skills.
  • Ability to remove barriers and enable teams to complete their objectives.
  • Excellent problem-solving and critical-thinking skills.

Preferred Qualifications

  • Previous experience within healthcare Ad Promo MLR/PRC processes preferred.
  • Prefer experience in sales operations, marketing operations, and compliance operations.
  • Experience with digital PRC/MLR solutions and modular content (e.g., Veeva PromoMats, Adobe AEM/Workfront, Veeva Vault, Veeva Claims Library).

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