Store Leader for High-Performance Retail Experience
7 days ago
About DICK'S House of Sport
We're more than just a store - we're an experience, a destination where athletes can experiment and play. As a Store Leader with our Boston, MA location, you'll oversee store operations, driving sales, expense, and overall financial performance.
Key Responsibilities:
- Develop a strong team culture by fostering diversity, inclusivity, and community involvement; lead regular training sessions to enhance employee skills and knowledge.
- Partner with the Service and Selling Culture Director to drive customer satisfaction through effective communication and feedback mechanisms.
- Analyze data from financial and operational tools to uncover trends and insights, leveraging this information to build strategies that maximize ROI.
- Ensure visual standards are met, maintaining a clean, organized, and safe store environment; validate game plans are executed and teammates have the necessary tools to deliver excellent customer experiences.
- Recruit talent within the local community, reflecting the demographics of the areas we serve.
- Stay up-to-date on industry and competitor trends, applying this knowledge to inform strategic decisions.
Requirements:
- Bachelor's Degree in Business, Management, Communications, or related field.
- 5-7 years of leadership experience, 3+ years of store leadership/general manager experience, 5+ years of retail/hospitality/customer service experience.
Estimated Salary Range: $60,000 - $80,000 per year, depending on experience and qualifications.
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