People Operations Coordinator

2 weeks ago

Ann Arbor, Michigan, United States Oxford Companies Full time


What does a career at Oxford mean?
Joining Oxford means becoming part of a diverse team of exceptional professionals who value hard work and collaboration. We prioritize hiring top talent, extensive training, and fostering a family-like atmosphere. Our work culture is open, collaborative, and encourages innovative ideas.

What we offer:
Oxford provides a competitive salary along with a generous bonus structure. Full-time employees are eligible for comprehensive health, dental, and vision coverage, short-term and long-term disability, life insurance, a 401(k) plan with employer matching, parental leave, generous paid time off, paid holidays, and access to an on-site gym.

JOB SUMMARY:
The HR Generalist is responsible for managing daily operations of assigned human resources functions while offering strategic HR support across the organization. This role involves building and nurturing strong relationships with both leadership and employees. Key responsibilities include Learning & Development, Safety, and Personnel Management, with occasional recruitment support as needed.

JOB DUTIES:
Core responsibilities include the following, with additional duties as assigned.

Learning and Development
  • Organize, schedule, and monitor employee training sessions.
  • Ensure documentation of all certificates, licenses, and renewals, while tracking employees' continuing education requirements.
  • Maintain and update content for the Learning Management System (LMS) or OxfordU e-Learning program.
  • Manage user accounts within the LMS as necessary.
  • Coordinate Lunch & Learn events, including invitations, venue arrangements, catering, and post-event surveys.
  • Collaborate with LMS representatives to develop and update standard operating procedures for recordkeeping and reporting.
  • Provide regular training updates as required.
  • Oversee Career Path and Succession Planning initiatives.
  • Offer guidance and support to employees and supervisors regarding professional development.
  • Implement and collect data for annual employee Stay Interviews in collaboration with IT.
  • Assist in facilitating new hire orientation.
  • Review and enhance new hire orientation and onboarding processes based on feedback.
Safety
  • Serve as the primary contact for the Safety Program.
  • Collaborate with third-party safety consultants to ensure compliance with safety training and regulations.
  • Act as the HR representative on the Emergency Response Team (ERT).
  • Maintain and lead training on the Emergency Response Plan (ERP).
  • Manage workers' compensation claims and documentation.
  • Investigate workplace accidents and coordinate claims with insurance providers.
Personnel Management & Employee Relations
  • Act as a resource for employee inquiries regarding company policies and procedures.
  • Facilitate resolutions for employee-related issues, including those requiring Counseling Records.
  • Support full-cycle recruiting efforts as needed.
  • Promote employee engagement initiatives.
  • Oversee the offboarding process for terminations, including exit interviews and final meetings.
  • Drive continuous improvement within the HR department by analyzing processes and data.
Other/Admin
  • Assist in updating and maintaining departmental standard operating procedures.
  • Ensure compliance with Labor Law postings.
  • Track and report on relevant HR metrics to foster improvement.
  • Manage HR files and documentation.
  • Provide additional support as required.
SUPERVISORY RESPONSIBILITIES:
This position does not have supervisory responsibilities.

JOB REQUIREMENTS:
  1. Bachelor's Degree in Human Resources Management, Psychology, Business Administration, or a related field, along with 3+ years of HR experience or equivalent.
  2. Ability to design and present training materials effectively.
  3. Experience in employee development and succession planning.
  4. Knowledge of workers' compensation administration.
  5. Capability to lead employee meetings to resolve conflicts.
  6. Familiarity with Learning Management Systems (LMS), HRIS, and/or ATS is preferred.
  7. Strong organizational skills and attention to detail.
  8. Excellent verbal and written communication skills.
  9. Proven ability to build relationships and employ active listening.
  10. High level of professionalism and discretion in handling sensitive information.
  11. Results-oriented with a commitment to quality and efficiency.
  12. Demonstrated integrity, responsibility, and work ethic.
  13. Proactive and resourceful in approach.
  14. Able to work independently and collaboratively.
  15. Effective multitasking abilities in a dynamic environment.
  16. Maintain a positive attitude in all job duties.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
Employees are regularly required to sit, use hands, and communicate effectively. Frequent movement, including ascending and descending stairs, reaching, and navigating uneven terrain, is necessary. Employees may occasionally need to lift up to 25 pounds. Vision requirements include close and distance vision. The work environment is typically quiet to moderate in noise level.

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