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Front Desk Associate

2 months ago


Studio City, California, United States Oakmont Senior Living Full time
Job Summary

We are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at Oakmont Senior Living. As a key member of our community, you will be responsible for providing exceptional customer service to our residents, guests, and visitors.

Key Responsibilities
  • Provide warm and welcoming greetings to all visitors and residents
  • Answer telephones, record, and direct calls to appropriate individuals in a timely and professional manner
  • Monitor the Emergency Alert System and respond to every call
  • Manage the business center and process incoming and outgoing mail
  • Maintain a safe and secure environment for all staff, residents, and guests
  • Encourage teamwork through cooperative interactions with co-workers and other departments
Requirements
  • High school diploma or equivalent required
  • Two years of experience in a hospitality setting or prior senior living community preferred
  • Excellent customer service skills and ability to work effectively in a team environment
  • Ability to operate a personal computer and be proficient in MS Office programs
  • Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
About Oakmont Senior Living

Oakmont Senior Living is a recognized leader in the senior living industry, managing a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. We strive to create an atmosphere of family and community among team members, residents, and resident family members. Our practice is to incorporate joy and laughter alongside our expectations of excellence.