Front Desk Representative

19 hours ago


Cathedral City, California, United States Doubletree Golf Resort Palm Springs Full time
Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the DoubleTree Golf Resort Palm Springs. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.

Responsibilities:
  • Guest Registration: Register guests in a friendly and efficient manner, ensuring accurate and timely processing of guest information.
  • Front Desk Operations: Manage the front desk area, including answering phone calls, responding to guest inquiries, and resolving any issues that may arise.
  • Communication: Maintain effective communication with guests, colleagues, and management to ensure a smooth and enjoyable stay experience.
  • Problem-Solving: Anticipate, prevent, and resolve guest complaints and issues in a professional and courteous manner.
  • Teamwork: Collaborate with other departments, including housekeeping, food and beverage, and maintenance, to ensure seamless guest service.
  • Knowledge and Skills: Possess a strong knowledge of hotel operations, including room types, rates, and policies. Demonstrate excellent communication, problem-solving, and teamwork skills.
Requirements:
  • Education: High school diploma or equivalent required; college coursework in a related field is helpful.
  • Experience: Previous experience in a hotel or related field is preferred.
  • Personality: Possess a positive and upbeat personality with a desire to deliver outstanding customer service.
  • Skills: Demonstrate the ability to multi-task, be detail-oriented, and problem-solve in a fast-paced environment.
Benefits:
  • Competitive Pay: Earn a competitive hourly rate, with opportunities for advancement and professional growth.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and employee assistance programs.
About Us:

The DoubleTree Golf Resort Palm Springs is a luxurious resort located in the heart of Palm Springs, offering stunning views of the San Jacinto Mountains and a championship golf course. As a member of the Aimbridge Hospitality team, you will be part of a global leader in third-party hotel management, with a growing portfolio of over 1,550 hotels in all 50 states and 22 countries.



  • Cathedral City, California, United States Doubletree Golf Resort Palm Springs Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the DoubleTree Golf Resort Palm Springs. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.ResponsibilitiesGuest Service: Greet and register...


  • Cathedral City, California, United States Doubletree Golf Resort Palm Springs Full time

    Job SummaryAs a Front Desk Agent at the DoubleTree Golf Resort Palm Springs, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction.Key Responsibilities:Register guests, make and modify reservations, and handle hotel operator and concierge...


  • Cathedral City, California, United States Doubletree Golf Resort Palm Springs Full time

    Job SummaryAs a Front Desk Agent at the DoubleTree Golf Resort Palm Springs, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge duties.Key...

  • Front Desk Supervisor

    4 weeks ago


    Cathedral City, California, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional customer service and ensuring a seamless guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.ResponsibilitiesAssist the Front Desk...

  • Front Desk Supervisor

    3 weeks ago


    Cathedral City, California, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional customer service and ensuring a seamless guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.ResponsibilitiesAssist the Front Desk...


  • Cathedral City, California, United States Doubletree Golf Resort Palm Springs Full time

    Job SummaryAs a Front Desk Agent at the DoubleTree Golf Resort Palm Springs, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge duties.Key...

  • Front Desk Supervisor

    4 weeks ago


    Cathedral City, California, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional service to our guests and ensuring a seamless experience from check-in to check-out. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front...

  • Front Desk Associate

    1 month ago


    Cathedral City, California, United States CCBC Resort Hotel Full time

    Unlock your potential as a Front Desk Clerk at CCBC Resort Hotel, where you'll thrive in a dynamic environment that fosters personal growth and success.Key Responsibilities:• Meet and exceed personal goals• Energize work tasks with a positive attitude• Provide exceptional customer service and supportWhat We Offer:• Competitive compensation and...


  • Daly City, California, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk/Host Representative to join our team at Dave & Buster's. As a key member of our front-of-house staff, you will be responsible for delivering an exceptional guest experience, ensuring a positive and welcoming atmosphere for all visitors.Key ResponsibilitiesGuest Experience: Provide...


  • Daly City, California, United States Dave & Buster Full time

    Job Title: Front Desk/HostAbout the Role:We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver exceptional guest service,...


  • Daly City, California, United States dandbcareers Full time

    Job Title: Front Desk/HostJob Summary:We are seeking a friendly and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests and will be responsible for providing an exceptional experience from the moment they walk in the door.Key Responsibilities:Deliver an unparalleled...


  • Daly City, California, United States dandbcareers Full time

    Job Title: Front Desk/HostJob Summary:We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver exceptional guest service, ensuring a...


  • Culver City, California, United States Palihotel Culver City Full time

    Front Desk AgentWe are seeking a friendly and efficient Front Desk Agent to provide exceptional service to our guests at Palihotel Culver City. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide exceptional...


  • Daly City, California, United States dandbcareers Full time

    Job Title: Front Desk/HostAt Dave and Buster's, we're passionate about delivering an unparalleled Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.We're seeking a highly skilled and enthusiastic Front Desk/Host to join our team! As a Front Desk/Host, you will be the first point of...


  • Daly City, California, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesDeliver exceptional guest service by greeting and assisting guests with a...


  • Sunnyside-Tahoe City, California, United States Granlibakken Tahoe Full time

    Job SummaryWe are seeking a skilled and friendly Graveyard Front Desk Agent to join our team at Granlibakken Tahoe. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.ResponsibilitiesGreet guests with a warm smile and assist them during their stayMaintain a...

  • Front Desk Associate

    4 weeks ago


    Culver City, California, United States Studio Royale by Cogir Full time

    Job OpportunityWe are seeking a friendly and organized Front Desk Concierge to join our team at Studio Royale by Cogir, a beautiful retirement community.As the first point of contact with our residents, families, visitors, and guests, the Concierge plays a vital role in representing our community and providing exceptional service.The successful candidate...


  • Sunnyside-Tahoe City, California, United States Granlibakken Tahoe Full time

    Job SummaryWe are seeking a highly skilled and friendly Graveyard Front Desk Agent to join our team at Granlibakken Tahoe. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling registration and checkout, and ensuring a seamless experience for our guests.ResponsibilitiesGreet guests with a smile and...


  • Daly City, California, United States America's Best Full time

    {"Job Title": "Front Desk Receptionist", "Job Description": "Job OverviewAt America's Best, we're committed to delivering exceptional customer experiences. As a Front Desk Receptionist, you'll play a vital role in ensuring our stores run smoothly and efficiently.Key ResponsibilitiesProvide prompt, courteous service to customers, either in person or over the...


  • Studio City, California, United States HIC Full time

    Job OverviewWe are seeking a highly skilled and friendly Front Desk Agent to provide exceptional service to our hotel guests. As a key member of our team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesMonitor and maintain knowledge of hotel operations and activitiesTake reservations and answer...