Account Executive

7 days ago


Albuquerque, New Mexico, United States Viking Cruises US Full time
About the Role

Viking Cruises US is seeking a highly motivated and experienced Account Executive to join our team. As an Account Executive, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Handle inbound sales calls from consumers, identify their needs, and make travel recommendations
  • Make follow-up outbound calls, overcome objections, and close the sale
  • Provide personalized recommendations based on guests' preferences and interests
  • Build lasting relationships to drive consumer loyalty
  • Explain cruise itineraries, onboard amenities, and pricing details
  • Maintain accurate records of interactions and follow up with leads
Requirements
  • Experience as a telephones sales person or similar sales role
  • 5+ years experience as an Account Executive or in a similar sales role
  • Demonstrated success in meeting and exceeding monetary sales KPI metrics
  • Strong experience in making sales over the phone
  • Exceptional communication, negotiation, and interpersonal skills
  • Ability to build and maintain relationships with high-end clients
  • Flexibility in your schedule, to include evenings, weekends, and holidays
  • Discipline to work in a structured environment with schedule adherence standards
What We Offer
  • Highly competitive compensation plan breakdown
  • Average earning potential of $90,000 annually (hourly base + commission)
  • Historic annual average commission of $53,000 (based on overall department performance and the terms of the applicable commission plan)
  • Employees are eligible for annual discretionary bonus
  • 401(k) plan with company match
  • Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking)
  • Paid training (hourly pay + guaranteed commission for first 3 months)
  • Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year
  • Opportunity to take a free and/or discounted cruise
  • Highly subsidized gym membership
  • Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name

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