Strategic Client Partnership Manager
5 days ago
Garner Health is a leading provider of innovative healthcare solutions, dedicated to transforming the healthcare economy. We help employers restructure their benefits to provide clear incentives and data-driven insights, directing employees to higher quality and lower cost healthcare providers.
Job Overview
We are seeking an experienced Strategic Account Executive to join our team. As a key member of our account management team, you will be responsible for retaining and upselling our small and mid-market employer clients. You will collaborate with account managers to ensure our clients have an excellent experience and achieve expected results.
Key Responsibilities
* Own the process to retain and upsell Garner's small and mid-market employer clients
* Collaborate with account managers to ensure Garner's clients have an excellent experience
* Become our client's trusted strategic partner on plan design, bending cost trends and driving plan performance
* Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer's health plan and members
* Establish and manage some of the most important strategic broker and client relationships
* Monitor and anticipate the strategic needs of your book of business
* Monitor overall client health and execute strategic plans to proactively address key account risks
* Collaborate with finance, product, data, and technology teams to deliver reports and presentations demonstrating the value and ROI of Garner
* Drive improved net revenue retention and other KPIs for your book of business
Requirements
* 5+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
* Deep health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance
* A deep commercial focus with the desire to be measured and compensated via the retention and growth of your book of business
* Proven results of achieving retention and upsell targets year over year
* Excellent communication and presentation skills
* Problem solver in ambiguous situations
What We Offer
* Estimated salary: $80,000 - $110,000 per year
* Bonus-eligible
* Competitive benefits package
Contact Information
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