User Experience Design Manager

7 days ago


Remote, Oregon, United States Preferred Hotels & Resorts Full time
About the Role

We are seeking a highly skilled Senior Manager, UI/UX Design to lead our digital product design team at Preferred Hotels & Resorts. As a key member of our team, you will be responsible for driving the UI/UX vision and execution across our B2B/B2C websites and app.

Key Responsibilities
  • Develop and implement a comprehensive UI/UX design strategy that aligns with our brand identity and user expectations.
  • Lead the design process, including prioritizing work, managing the design backlog, and ensuring sprint-based work is delivered on time and to exacting standards.
  • Collaborate with cross-functional teams, including digital product, IT, and brand creative, to create elegant and intuitive UI/UX experiences.
  • Design and develop prototypes for test scenarios, with a focus on customer-centric design.
  • Manage the internal UAT process for all new website builds or redesigns.
  • Lead the hypothesis-based A/B testing process and backlog to improve overall UX and conversion rate.
  • Stay up-to-date with industry trends and best practices in UI/UX design.
Requirements
  • 10+ years of relevant experience in design of digital products, with a proven track record of success.
  • 2-3+ years leading digital design teams.
  • Bachelor's and/or master's degree in the study of user experience, UI design, or related fields.
  • Expertise in software such as Figma, Glassbox, VWO, Drupal, Bynder, Jira, and Asana.
  • Strong collaboration skills across disciplines that drive change.
  • Proactive initiative that identifies problems and acts on opportunities to improve the product offering.
Preferred Qualifications
  • Hospitality experience, including expertise in simplifying complex design challenges specific to booking flows, reservation paths, and loyalty program engagement.
  • Experience delivering end-to-end digital products within a cross-functional team environment with an iterative approach that leverages quantitative and qualitative measurement.
What We Offer
  • Competitive salary range: USD $130,000-160,000 annually.
  • Opportunity to work with a leading hospitality company.
  • Collaborative and dynamic work environment.
  • Professional development opportunities.
Working Conditions

Candidate can be remote or based out of a Preferred Hotels & Resorts office. Travel up to 5% of time as appropriate for training, conferences, and business meetings to support the overall expectations of the position.



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