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Restaurant Operations Manager

1 month ago

Detroit, Michigan, United States MGM Resorts International Full time

About the Role:

As a Restaurant General Manager at MGM Resorts International, you will be responsible for leading the daily operations of our restaurant outlets. Your primary goal will be to deliver exceptional guest experiences by managing labor productivity, scheduling, inventory control, and guest service standards.

Key Responsibilities:

  • Work with a diverse team to achieve company goals in a fast-paced environment
  • Oversee the daily service operations of all restaurant outlets, including labor productivity, scheduling, and inventory control
  • Engage with guests by smiling and hearing their story, managing all front-of-house restaurant functions in assigned outlets
  • Consistently provide a positive guest experience by maintaining the appearance of the front-of-house area to comply with company standards
  • Ensure guest safety by following proper food and beverage handling and sanitation procedures
  • Own the guest experience in any situation by using problem-solving skills to WOW the guest

Requirements:

  • Two or more years of restaurant management experience, preferably in a food court/hall setting
  • Previous experience managing team members represented by a union contract is preferred
  • High energy, positive attitude, and a willingness to have fun while doing great work
  • Team player with excellent customer service and interpersonal skills
  • Basic knowledge of health, safety, and sanitation regulations
  • Ability to handle multiple tasks at once

Perks and Benefits:

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Health benefits
  • Health & Income Protection Benefits (for eligible employees)
  • Maintain a work-life balance
  • Access to company hotel, food and beverage, retail, and entertainment discounts
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Various programs and networking opportunities to help you get promoted
  • Volunteer opportunities to give back to the community
  • Other various discounts with company partners