Restaurant Operations Manager

3 weeks ago


Detroit, Michigan, United States CheckersRally's Full time
PURPOSE OF YOUR WORK
At Checkers & Rally's, we strive to be the first choice for our guests and employees. As a member of the Corporate Field Operations team, you will be responsible for executing the restaurant plan, achieving sales and profit goals, and providing excellent guest and team service.

KEY RESPONSIBILITIES
• Meeting budgeted sales and profits by managing all aspects of the P&L
• Analyzing data to develop and execute plans to improve sales and profits, and increase restaurant service and efficiency
• Determining staffing needs and hiring the right candidates for the right position
• Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
• Training team members and managers on operations, policies, and procedures, and guest service
• Identifying and responding to complaints and policy and procedure violations
• Providing regular feedback and coaching to employees on their performance

WHAT WE OFFER
• Comprehensive benefits, including medical and dental plans
• Recognition programs, including bonuses and incentives
• Opportunities for personal and career growth

REQUIREMENTS
• High school diploma or general education degree (GED) - preferred
• Over 2 years of restaurant management experience, preferably in quick service restaurants (QSR)
• Basic math skills
• Microsoft Office and general systems experience
• Strong verbal and written communication skills
• Ability to work flexible schedule and extended hours
• High energy to keep up with our fast-paced environment
• Commitment to our core values of integrity, service, excellence, and courage to be bold & grow

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