Technical Support Engineer

1 week ago


Lebanon, New Hampshire, United States Ansys Full time
Transforming Engineering Simulation with Ansys

We are seeking a seasoned Technical Support Engineer to join our team, driving innovation and excellence in engineering simulation. As a key member of our Customer Excellence team, you will leverage advanced-level engineering knowledge and expertise in Ansys AI-based platforms to empower customers worldwide.

About the Role
  • Deploy and exploit all available resources, including Ansys AI-based platforms, to complement your engineering expertise and knowledge of simulation.
  • Ensure high Customer Satisfaction and Customer Success by effectively communicating solutions and delivering results.
  • Develop and strengthen long-term relationships with customers, fostering trust and loyalty.

The ideal candidate will possess:

  • Bachelor's or Master's degree in Mechanical/Chemical/Aerospace Engineering or related field.
  • Minimum 5 years of professional experience in an engineering software environment.
  • Expert-level knowledge of Fluid dynamics, Heat transfer, Numerical Methods, and Thermodynamics.
  • Demonstrated problem-solving skills, logical thinking, and strong interpersonal communication skills.
  • Fluency in writing and speaking English.

Additional benefits include:

  • A competitive salary range: $120,000 - $180,000 per year, depending on qualifications and location.
  • Opportunities for career growth and development within a prestigious organization.
  • A dynamic, inclusive work environment that values diversity, equity, and belonging.
About Ansys

Ansys is a world-leading company in engineering simulation, empowering innovators across industries to push boundaries and drive human advancement. Our commitment to audacious goals, seamless teamwork, mastery, and outstanding results drives us forward. Join us as we create a place where diverse thinking leads to better outcomes and fuels a workplace where everyone thrives.



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