Senior Account Manager

2 weeks ago


Bloomington, Indiana, United States Insurance Office of America Full time
Job Summary

We are seeking a highly skilled and experienced Account Manager to join our team at Insurance Office of America. As an Account Manager, you will be responsible for managing a portfolio of insurance clients, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Manage a book of business, including client relationships, policy administration, and sales growth.
  • Develop and implement strategic plans to increase revenue and retention.
  • Collaborate with cross-functional teams to ensure seamless client service and support.
  • Stay up-to-date on industry trends, regulatory changes, and product offerings to provide expert advice to clients.
  • Monitor and analyze client data to identify opportunities for growth and improvement.
  • Develop and maintain strong relationships with clients, carriers, and internal stakeholders.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • 5+ years of account management experience in the insurance industry.
  • Strong analytical, problem-solving, and decision-making skills.
  • Exceptional customer service and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • PC proficiency, including Microsoft Office products.
  • High School Diploma or equivalent required; professional designations a plus.
What We Offer
  • Competitive salaries and bonus earning potential.
  • Great benefits, including company-paid health insurance.
  • Paid time off for holidays, vacations, and sick time.
  • 401K with employer match.
  • Participation in our employee stock plan.
  • Opportunities for professional growth and career progression.
  • A culture that emphasizes respect for every individual.
  • Company commitment to work/family life balance and community service.


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